Field Operations Network Supervisor - Bryan, TX

Metronet; Bryan (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Metronet in Bryan, TX is seeking a Field Operations Network Supervisor to lead field fiber technicians and ensure high-quality installation, maintenance, and safety standards.

You will oversee hiring, training, tool provisioning, safety programs, and out-of-hours support for hub sites, coordinating with video and facilities engineering to plan site locations and layouts. This role emphasizes team performance and reliability.

Responsibilities

• Oversee selection, hiring, and career development of field technicians
• Help establish standard for equipping technicians with tools and test sets
• Manage tools inventory and address loss issues
• Develop training and skills curriculum for new hires and existing employees
• Manage workplace safety and provide safety training
• Manage productivity and quality of work down to the individual employee
• Develop district out-of-hours call-out schedule
• Support video engineering and facilities engineering with planning and maintenance for hub sites
• Assist teams with planning of hub site location, size, exterior appearance, and internal layout
• Support monitoring and maintenance of hub site electronics and peripheral systems
• Assist with troubleshooting equipment failures and service affecting problems

Job description

Love Your Mondays again!

Join the Future of Connectivity with Metronet!

Field Operations Network Supervisor

As a Field Operations Network Supervisor you will be responsible for managing all Network Fiber Technicians operations in the assigned geographic area. As well as ensure all terminating, spicing, bonding/grounding, documenting, and testing of all fiber optic cables is done correctly to ensure operational efficiency.

ESSENTIAL JOB FUNCTIONS

• You will oversee the selection, hiring, and career development of all field technicians
• You will help establish and maintain a standard for equipping technicians with tools and test sets
• You will manage the company tools and test set inventory and quickly address ‘loss’ issues
• You will help develop a supporting training and skills development curriculum for both new hires and existing employee and maintain its currency
• You will manage workplace safety and provide safety training to employees as required
• You will manage both the productivity and quality of work down to the individual employee level
• You will develop and maintain a district out-of-hours call out schedule
• You will provide support to the video engineering and facilities engineering departments with the planning and maintenance functions for hub sites
• You will assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout.
• You will support the monitoring and maintenance of all hub site electronics and peripheral systems
• You will assist with troubleshooting equipment failures and service affecting problems