Field Operations Manager — Travel, Growth & Benefits

Driveline; Bolingbrook (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Employee Assistance Program

Prescription Drug Discounts

Employee Discounts

Job summary

Driveline is seeking a highly motivated, results-driven Field Operations Manager to manage day-to-day heavy projects program execution and quality controls within a client, project, or geographical area. You will recruit, hire, and training all Merchandisers within your area, and oversee Project Supervisors and hourly associates.

The role requires field operations experience, strong organizational and communication skills, and the ability to manage costs and travel.

Qualifications

• Bachelor’s Degree in Marketing, Management, or related field preferred or equivalent supervisory/management experience.
• 1–2 years of retail or field operations experience with retail and marketing experience or retail environment exposure.
• Firm understanding of retail merchandising practices.

Responsibilities

• Maintain a solid working knowledge of all active client programs within the assigned areas of responsibility.
• Oversee Project Supervisors and hourly associates’ work quality to ensure standards are met for Driveline and its clients.
• Manage team productivity, time management, and cost controls for assigned projects.
• Build and maintain relationships with Driveline clients and assigned store management.
• Provide timely resolution of client issues within 24 hours.
• Recruit, hire, train, and retrain Project Supervisors on an ongoing basis.
• Ensure that all Project Supervisors and hourly associates are trained on Driveline’s technology platforms and reporting requirements.
• Staff all assigned projects per project scope and financial parameters.
• Oversee and manage travel for assigned employees.
• Communicate with Project Supervisors and hourly associates via email and Driveline log documentation.
• Maintain working knowledge of standard Human Resources protocols and procedures.

Skills

Issue troubleshooting

Organizational skills

Independent work

Communication skills

Driver's license

Education

Bachelor's Degree in Marketing/Management

Equivalent supervisory/management experience

Job description

Driveline is seeking a highly motivated, results-driven Field Operations Manager to manage day-to-day heavy projects program execution and quality controls within a client, project, or geographical area. You will recruit, hire, and training all Merchandisers within your area, and oversee Project Supervisors and hourly associates.

The role requires field operations experience, strong organizational and communication skills, and the ability to manage costs and travel.