Field Operations Manager — Scheduling & Client Care

Centria Autism; Tempe (AZ); Presencial; USD 50 000 - 60 000; Tempo integral

Resumo da oferta

Centria Autism in Tempe, AZ is seeking a Field Staff Manager to oversee daily operations, including scheduling Behavior Technicians, coordinating assessments, and ensuring smooth service delivery with families.

The role emphasizes retention, compliance, and collaboration with clinical and operations teams, focusing on high-quality care, accurate documentation, and a positive family experience.

Qualificações

• Education required: high school diploma; bachelor’s degree preferred.
• Experience in operations management or sales; 1–3 years with leadership preferred.

Responsabilidades

• Schedule coordination for Behavior Technicians and client assessments.
• Oversee attendance, professionalism, and coordination with AOD.
• Ensure smooth handoffs between onboarding, intake, and operations teams.
• Review insurance changes and case status; confirm authorizations.

Conhecimentos

Leadership

Organizational skills

Communication

Problem-solving

Interpersonal skills

Adaptability

Travel availability

Formação académica

High school diploma or equivalent

Bachelor's degree or equivalent work experience

Ferramentas

Microsoft Office

Google Suite

Descrição da oferta de emprego

Centria Autism in Tempe, AZ is seeking a Field Staff Manager to oversee daily operations, including scheduling Behavior Technicians, coordinating assessments, and ensuring smooth service delivery with families.

The role emphasizes retention, compliance, and collaboration with clinical and operations teams, focusing on high-quality care, accurate documentation, and a positive family experience.