Field Operations Manager: Safety, Efficiency & Compliance

The Lewis Group; New Castle (DE); On-site; USD 85,000 - 120,000; Full time

Job summary

The Lewis Group in Delaware is seeking an Operations Manager to lead the Operational Service Center and its field staff, ensuring adherence to company policies, procedures, and core values.

You will drive safety culture, manage performance, control costs, and collaborate with project management to deliver contracted work while maintaining strong client relations.

This role requires hands-on leadership with 30-50% field time and a focus on continuous improvement.

Qualifications

• Excellent written and oral communication skills.
• Ability to lead a team of field staff.
• Strong focus on Safety, Quality, Integrity and Teamwork.
• Valid Driver’s License, clean MVR and background.

Responsibilities

• Lead Field Supervisors to perform Environmental Contracting Services per company standard of operations.
• Ensure a culture of safety adhering to OSHA regulations and safety committee practices.
• Provide accountability and immediate feedback on operational staff performance.
• Initiate and execute performance improvement plans to meet goals.
• Monitor controllable operating expenses to ensure profitability.
• Collaborate with Project Management to define scope of services and execute projects per contracts.
• Role model and steward the company’s core values: Safety, Integrity, Accountability, Quality.
• Assist Operations Coordinator in onboarding new field employees and safety training.
• Conduct annual performance reviews for field staff with goals and training plans.
• Maintain positive client relations and address concerns proactively.
• Spend 30-50% of time in the field monitoring Quality and Safety.
• Collaborate with Waste Manager on handling hazardous and non-hazardous materials.
• Develop and participate in monthly operations meetings to promote leadership.
• Take personal accountability for professional development.

Skills

Leadership

People management

Communication

Safety awareness

MS Office suite

Driver's license

Time management

Tools

MS Word

Excel

PowerPoint

CRM software

Job description

The Lewis Group in Delaware is seeking an Operations Manager to lead the Operational Service Center and its field staff, ensuring adherence to company policies, procedures, and core values.

You will drive safety culture, manage performance, control costs, and collaborate with project management to deliver contracted work while maintaining strong client relations.

This role requires hands-on leadership with 30-50% field time and a focus on continuous improvement.