Field Operations Manager – Pest Control

Certus Pest, Inc.; Las Vegas, Northern (NV, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Certus Pest, Inc. is seeking an Operations Manager to oversee daily service operations in Las Vegas, ensuring safe, compliant, and efficient routes and pest control services while supporting production goals.

You will lead field teams, coordinate scheduling, drive performance metrics, and partner with leadership to hire, train, and retain top talent, improving customer experiences and operational readiness.

Qualifications

• High School diploma or equivalent.
• Minimum of 5 years of proven driving experience.
• Minimum of 5 years’ experience in service industry or service management.

Responsibilities

• Lead daily service operations to ensure safe, compliant, and efficient execution of routes and services.
• Provide field leadership by directing technicians, conducting ride-alongs, and inspecting work quality.
• Support sales team in achieving monthly and quarterly sales targets.
• Manage operational performance, including production targets, inventory, and cost controls.
• Resolve escalated customer issues and ensure timely, effective follow-up.
• Support recruiting, onboarding, and training of service professionals.
• Partner with branch leadership on employee relations, performance management, and attendance.
• Ensure fleet, equipment, and tools are maintained in safe, operational condition.
• Oversee payroll accuracy, expense controls, and adherence to pricing and sales guidelines.
• Ensure compliance with all state, federal, and company policies and regulations.

Skills

Collaboration

Problem-Solving

Leadership

Education

High School diploma or equivalent

Job description

Certus Pest, Inc. is seeking an Operations Manager to oversee daily service operations in Las Vegas, ensuring safe, compliant, and efficient routes and pest control services while supporting production goals.

You will lead field teams, coordinate scheduling, drive performance metrics, and partner with leadership to hire, train, and retain top talent, improving customer experiences and operational readiness.