Field Operations Leader – Pest Control Excellence

Certus Pest Inc.; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Certus Pest Inc. is seeking an Operations Manager to oversee service teams, scheduling, and performance in the Las Vegas area. You will lead daily routes, supervise technicians, and ensure high-quality pest control services while maintaining safety and regulatory compliance.

The role requires strong leadership, collaboration with sales, and accountability for fleet, payroll, and expense controls. You will partner with branch leadership to uphold standards and drive operational excellence.

Qualifications

• High School diploma or equivalent with 5 years of proven driving experience.
• Minimum of 5 years’ experience in service industry or service management.
• Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.

Responsibilities

• Lead daily service operations to ensure safe, compliant, and efficient execution of routes and services.
• Direct technicians, conduct ride-alongs, and inspect work quality.
• Support sales team in achieving monthly and quarterly targets.
• Manage operational performance, including production targets, inventory, and cost controls.
• Resolve escalated customer issues and ensure timely follow-up.
• Partner with branch leadership on employee relations, performance management, and attendance.
• Ensure fleet, equipment, and tools are maintained in safe, operational condition.
• Oversee payroll accuracy, expense controls, and adherence to pricing and sales guidelines.
• Ensure compliance with all state, federal, and company policies and regulations.

Skills

Driving experience

Service management

Leadership

Education

High School diploma

Job description

Certus Pest Inc. is seeking an Operations Manager to oversee service teams, scheduling, and performance in the Las Vegas area. You will lead daily routes, supervise technicians, and ensure high-quality pest control services while maintaining safety and regulatory compliance.

The role requires strong leadership, collaboration with sales, and accountability for fleet, payroll, and expense controls. You will partner with branch leadership to uphold standards and drive operational excellence.