Field Operations Manager - Electrical Testing & Safety

UNAVAILABLE; Richardson (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

HSA/FSA

Life & AD&D Insurance

Disability Coverage

EAP

Competitive Pay

Technical Courses & Training

Career Path Planning

Certification Incentives

Per Diem for Travel

Referral Bonuses

Tuition Reimbursement

Job summary

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization serving data centers, utility, generation, renewables, transit, industrial and commercial facilities across North America. The Local Office Operations Manager will lead daily operations, safety, scheduling, and financial results for a single EPS office.

You will manage field technicians, drive productivity, ensure NETA-compliant service, and translate regional objectives into actionable

Qualifications

• Minimum 5 years' experience in electrical equipment testing and inspection, including high voltage and low voltage.
• B.S. in electrical Engineering or associate’s degree preferred.
• NETA Certification a plus.
• Proficiency with Doble test equipment and analysis of results.
• Thorough knowledge of electrical equipment, installation, and maintenance.
• Excellent management and communication skills.
• Experience with budget and profit/loss responsibilities.

Responsibilities

• Lead all daily operations of the local office, including scheduling, field execution, and resource allocation.
• Manage daily schedule entries and updates to ensure accurate job planning and execution; handle last-minute changes.
• Assign personnel or contractors with the appropriate skill sets to meet job requirements.
• Drive technician utilization, crew productivity, and efficient project execution.
• Ensure work is completed in accordance with NETA standards, project specifications, and client expectations.
• Coordinate with engineering, project management, and regional leadership to ensure alignment.
• Own office-level financial performance, including revenue, gross margin, labor efficiency, and cost control.
• Monitor profitability and margins of service work to meet business goals.
• Manage backlog execution, job costing, and forecasting accuracy.
• Prepare operational reports and forecasts outlining accomplishments, challenges, opportunities, and key initiatives.
• Identify opportunities to improve operational efficiency and profitability and support regional growth efforts.
• Champion a strong, proactive safety culture at the office and job site level.
• Ensure strict adherence to OSHA, NETA, and all company safety standards and procedures.
• Conduct jobsite safety observations, audits, and incident reviews.
• Lead by example in reinforcing zero-incident expectations and accountability.
• Hire, train, direct, and manage all field service staff within the assigned office.
• Lead, coach, and develop field technicians, supervisors, and office personnel.
• Drive recruiting, retention, workforce planning, and technical skill development.
• Ensure technicians maintain required certifications and meet training expectations.
• Foster a high-performance culture focused on accountability, teamwork, and continuous improvement.
• Interface with clients to develop solutions that meet their needs while driving bookings, growth, and profitability.
• Ensure consistent, high-quality service delivery across all customer engagements.
• Develop and maintain strong relationships with local clients and stakeholders.
• Resolve customer issues, product deficiencies, or service challenges in a timely and transparent manner.
• Manage resource utilization, including manpower, tools, vehicles, and equipment.
• Track and maintain equipment maintenance schedules to ensure operational readiness.
• Evaluate and propose capital equipment and leased equipment needs.
• Maintain weekly activity updates and coordinate reporting with the Regional Director.
• Utilize KPIs and performance metrics to drive continuous improvement and decision-making.
• Implement standardized processes and best practices across operations.

Skills

Electrical testing

Leadership

Safety leadership

Budget & P/L

Communication skills

Education

B.S. in Electrical Engineering

Associate’s degree preferred

Tools

Doble Power Factor Test

Doble relay testing

Job description

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization serving data centers, utility, generation, renewables, transit, industrial and commercial facilities across North America. The Local Office Operations Manager will lead daily operations, safety, scheduling, and financial results for a single EPS office.

You will manage field technicians, drive productivity, ensure NETA-compliant service, and translate regional objectives into actionable