Field Operations Manager

Brilar; Oak Park (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

PTO and holidays

401k with match

Medical coverage

Competitive salary

Job summary

Brilar is a commercial landscape and snow management company seeking a decisive Branch Operations Manager. You will lead planning through execution, translating scopes and budgets into labor plans, schedules, and field priorities to deliver safe, profitable results.

The role focuses on developing field managers, aligning people and equipment, improving accountability, and driving continuous improvement to strengthen branch profitability.

Qualifications

• 5+ years of management-level experience in landscape/snow operations.
• Proven record of leading multiple crews and field managers.
• Strong planning, budgeting, and financial principles.
• Ability to switch between strategic planning and hands-on execution.
• Excellent written and verbal communication.

Responsibilities

• Own branch production planning and field execution for landscape maintenance and snow ops.
• Translate contracts, scopes, budgets, and service expectations into labor plans and schedules.
• Manage projects from pre-production planning through closeout, tracking hours and profitability.
• Build snow response plans to maximize staffing and equipment readiness.
• Review field performance, drive corrective action, and protect client relationships.
• Partner with Branch Manager on operating plans and financial performance.
• Lead, coach, and hold Field Operations Managers accountable.
• Develop training for field leaders and crews on operations and safety.
• Oversee readiness and maintenance of branch vehicles and assets.
• Use data to right-size crews and improve margins.

Skills

Leadership

Branch operations

Labor planning

Budgeting

Safety compliance

Communication

DOT knowledge

Tools

Aspire

GPS tracking

Paylocity

Concur

Microsoft Office

Job description

The Leadership Opportunity

Brilar is seeking a decisive, field focused Branch Operations Manager to lead commercial landscape and snow operations from planning through execution. This is a hands on leadership and project management role for someone who can turn scopes, budgets, labor plans, and service commitments into safe, profitable, high quality field results. The right leader will strengthen daily production, develop field managers, improve accountability, and keep people, equipment, materials, and schedules aligned across the branch.

Who Brilar Is

Brilar is a commercial landscape and snow and ice management company focused on dependable service, strong partnerships, and continuous improvement. Our teams support commercial and municipal properties while working toward a shared mission: deliver high-quality service, operate profitably, and maintain a healthy culture rooted in safety and mutually beneficial relationships. We are looking for someone who aligns with our Core Values because we live our core values every day: We Win Together. We Take Pride. We Own It. We ARE Safe

What You Will Lead

• Own branch production planning and field execution for landscape maintenance, enhancements, and seasonal snow and ice operations.
• Translate contracts, scopes, budgets, and service expectations into clear labor plans, crew schedules, equipment assignments, material needs, and field priorities.
• Manage projects and recurring work from pre-production planning through closeout, monitoring labor hours, job progress, quality, documentation, and profitability.
• Build efficient snow response plans that maximize staffing and equipment readiness while controlling unnecessary labor, material, and equipment expense.
• Review field performance and property quality, identify gaps early, and drive corrective action before service issues affect the client relationship.
• Partner with the Branch Manager on short- and long-range operating plans, capacity needs, financial performance, and continuous improvement priorities.

Team Asset and Safety Leadership

• Lead, coach, and hold Field Operations Managers accountable for staffing, scheduling, productivity, quality, safety, and timely results.
• Develop practical training for field leaders and crews that improves leadership, onboarding, operational consistency, compliance, and safe work practices.
• Oversee the readiness, appearance, safe use, care, and maintenance coordination of branch vehicles, equipment, and other assigned assets.
• Use operational data and company systems to right-size crews, compare planned versus actual hours, identify performance trends, and improve margins.
• Coordinate effectively with Account Management, Fleet, HR, Finance, executive leadership, vendors, service partners, and government agencies.
• Ensure incidents and injuries are reported immediately, support root-cause reviews, and maintain safe working conditions for employees, clients, the public, and the environment.

Requirements

What You Bring

• 5+ years of management-level experience in commercial landscape maintenance, landscape enhancements, and snow removal operations.
• Demonstrated success leading multiple crews, field managers, production schedules, and concurrent landscape projects or service portfolios.
• Strong knowledge of production management, labor planning, job costing, fleet readiness, quality control, and operational financial principles.
• The ability to move confidently between strategic planning, project details, field problem-solving, and direct team accountability.
• Strong written, verbal, meeting, and professional communication skills.
• Proficiency with Microsoft Office and operational systems; experience with Aspire, GPS tracking, Paylocity, or Concur is strongly valued.
• A valid driver’s license, acceptable driving record, insurability, and a current DOT medical card or willingness to obtain one.
• Ability to meet testing requirements, work outdoors in varied conditions, operate power equipment, repeatedly bend and walk, and lift more than 50 pounds.
• Winter availability with the flexibility to be on call around the clock during snow events, including nights, weekends, and holidays.

What Brilar Offers

• Competitive salaried compensation and company benefits package.
• Use of a company vehicle.
• A high-impact leadership role with direct influence over team development, service quality, operational performance, and branch profitability.
• PTO, Holiday Pay, and more
• 401k + company match
• Affordable medical coverage, with a portion covered by Brilar

Ready to Lead Brilar Operations

Equal Opportunity Employer

Brilar LLC is an Equal Opportunity and E-Verify Employer. Job duties may change based on business needs. This posting describes the core responsibilities of the role and is not an employment contract. Brilar is an at-will employer.