We are seeking an experienced Operations Manager to oversee the day-to-day operations of our commercial landscaping and landscape construction business. This position will be responsible for managing field operations, construction projects, crews, equipment, scheduling, budgets, and client relationships while ensuring projects are completed safely, on time, and within budget.
The ideal candidate has a strong background in commercial landscaping or landscape construction, excellent leadership skills, and the ability to manage multiple projects and teams simultaneously. This is a hands‑on leadership role requiring someone who can work effectively between the field, project management team, crews, clients, and company leadership.
Responsibilities
- Oversee daily operations for commercial landscape construction and maintenance projects.
- Manage multiple crews, foremen, subcontractors, and field personnel across various projects.
- Plan and coordinate project schedules, manpower, equipment, materials, and subcontractors.
- Ensure projects are completed on time, within budget, and according to company and client expectations.
- Review project plans, scopes of work, specifications, and schedules.
- Monitor job progress and address scheduling, staffing, material, or construction issues as they arise.
- Work closely with Project Managers, Account Managers, estimators, and field supervisors to ensure smooth project execution.
- Manage labor, equipment, material, and subcontractor costs to maintain project profitability.
- Conduct regular site visits to monitor quality, productivity, safety, and overall project progress.
- Maintain strong relationships with commercial clients, property managers, general contractors, and subcontractors.
- Help resolve client concerns and ensure a high level of customer satisfaction.
- Oversee procurement and delivery of materials, plants, equipment, and other job‑site requirements.
- Ensure crews have the proper equipment, materials, plans, and information needed to perform their work efficiently.
- Establish and enforce safety procedures and company standards across all field operations.
- Track production, labor hours, equipment utilization, and project performance.
- Identify operational inefficiencies and implement processes to improve productivity and profitability.
- Assist with estimating, budgeting, change orders, and project forecasting as needed.
- Participate in hiring, training, performance management, and development of field personnel.
- Utilize project management and operational software, including Procore or similar platforms, to track project activity and performance.
Qualifications
- 5+ years of experience in commercial landscaping, landscape construction, or a related construction environment.
- Previous experience managing field operations, crews, and multiple projects.
- Strong understanding of commercial landscape construction, including hardscape, irrigation, planting, grading, drainage, site preparation, and/or enhancements.
- Proven ability to manage budgets, schedules, labor, equipment, and subcontractors.
- Strong leadership and communication skills.
- Ability to read and interpret landscape plans, construction drawings, and project specifications.
- Strong organizational and problem‑solving skills.
- Ability to work in a fast‑paced environment and manage multiple priorities.
- Proficiency with Microsoft Office and construction/project management software.
- Experience with Procore is a plus.
- Valid driver's license and ability to travel between job sites as needed.