Field Operations Manager

kitchenmag; Edison (NJ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Profit sharing

401k

Job summary

Kitchen Magic is seeking a Field Operations Manager to lead installations across the NJ/NY metro area. You will supervise installers, manage staffing, coordinate invoicing, and ensure high customer satisfaction through effective field operations and clear liaison with the corporate office.

The role requires 3–5 years in home remodeling and project management, strong supervisory experience, and proficiency with Microsoft Office. Travel within the metro area is expected.

Qualifications

• 3–5 yrs minimum home remodeling experience (kitchens/baths).
• 3–5 yrs minimum construction project management experience.
• 3–5 yrs minimum supervisory experience.
• Ability to oversee and travel throughout the NJ/NY metro area.
• Proficient in Microsoft Office.
• Authorized to work in the US for any employer.

Responsibilities

• Manage all installations/installers including staffing levels, assigning project work, and coordination of installer invoicing.
• Responsible for hiring and training of team installers
• Field management of all projects including quality control inspections and addressing customer concerns to ensure a high level of customer satisfaction.
• Act as a liaison between the field and corporate office to ensure all critical information including project updates are communicated properly.
• Be the subject matter expert for all kitchen and bathroom projects by maintaining up-to-date knowledge of the business including trends and installation techniques.
• Maintain compliance of certifications/licensing of installers to ensure company quality control measures are met.

Skills

Home remodeling experience

Construction project management

Supervisory experience

People management

Tools

Microsoft Office

Job description

Description

Looking for a fast-paced environment where your communication, people, and problem solving skills can shine? Be the everyday hero helping customers and teammates.

Let’s talk about you- as a Kitchen Magic Field Operations Manager.

If the below statements describe you, this role may be a perfect fit for you…

• You have experience in home remodeling


• You have managed construction projects in the past


• You are tech-savvy and eager to learn

Duties and responsibilities:

• Manage all installations/installers including ensuring proper staffing levels, assigning project work, and coordination of installer invoicing.


• Responsible for hiring and training of team installers


• Field management of all projects including quality control inspections and addressing customer concerns to ensure a high level of customer satisfaction.


• Act as a liaison between the field and corporate office to ensure all critical information including project updates are communicated properly.


• Be the subject matter expert for all kitchen and bathroom projects by maintaining up-to‑date knowledge of the business including trends and installation techniques.


• Maintain compliance of certifications/licensing of installers to ensure company quality control measures are met.

Kitchen Magic is a family owned kitchen and bath remodeling company headquartered in Nazareth, Pa.

Our positive company culture and powerful core values keeps our commitment to customers and employees first.

An open book management company, Kitchen Magic teaches team members what it means to run a successful business, gives them ownership of costs, includes them in decisions, and shares the gains when we win together.

We are also an American Manufacturer and make many of our own products right in Nazareth.

Notable accomplishments:

• By employee vote, named a Top Lehigh Valley Workplace for eleven years


• Named #1 in the Kitchen Category Nationwide by Qualified Remodeler Magazine eight times


• Best of Houzz winner 7 years running

Requirements

• 3-5 yrs minimum. of home remodeling experience, preferably in Kitchens and/or Bathrooms


• 3-5 yrs minimum. of construction project management experience


• 3-5 yrs minimum. of supervisory experience


• Ability to oversee and travel throughout the NJ and NY metro area


• Microsoft Office experience


• Authorized to work in the US for any employer

Job Type: Full-time

Benefits

• Kitchen Magic provides a competitive salary, benefits, profit sharing and 401k.

Kitchen Magic is an equal opportunity employer.

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