Field Operations Leader — Restoration & Team Growth

Servpro Industries; Conway (AR); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Commission

Training & professional development

Team-oriented culture

Job summary

SERVPRO of Conway is seeking a hands-on Restoration Operations Manager to lead daily field production, optimize team performance, and ensure projects are completed with excellence. This role blends strong leadership with operational expertise, solving problems in real time while developing high-performing teams in a fast-paced SERVPRO service environment.

Ideal candidates have experience managing field teams, with solid scheduling, metrics tracking, and clear communication; restoration or

Qualifications

• Leadership experience managing field teams or operations
• Strong scheduling, organization, and problem-solving skills
• Ability to manage multiple projects in a fast-paced environment
• Experience tracking performance metrics and improving efficiency
• Strong communication and accountability skills
• Comfortable using scheduling and operations software
• Restoration, construction, or service industry experience preferred

Responsibilities

• Lead Daily Field Operations
• Ensure Job Quality & Compliance
• Develop & Train Production Teams
• Lead Through Accountability

Skills

Leadership

Scheduling

Project management

Performance metrics

Communication

Scheduling software

Restoration experience

Tools

Scheduling software

Job description

SERVPRO of Conway is seeking a hands-on Restoration Operations Manager to lead daily field production, optimize team performance, and ensure projects are completed with excellence. This role blends strong leadership with operational expertise, solving problems in real time while developing high-performing teams in a fast-paced SERVPRO service environment.

Ideal candidates have experience managing field teams, with solid scheduling, metrics tracking, and clear communication; restoration or