Field Operations Leader: Maintenance & Projects

Ciminelli Real Estate Corporation; Town of Cheektowaga (NY); On-site; USD 110,000 - 130,000; Full time

Job summary

Ciminelli Real Estate Corporation in New York seeks a Director of Field Operations to lead field maintenance and project delivery across a regional footprint within its Property Management department. Reporting to the Senior VP of Operations, you will drive profitability, efficiency, and exceptional service.

You will shape strategy with the Leadership Team, set goals and KPIs, ensure safety and regulatory compliance, and mentor maintenance and project teams to sustain high performance and client

Responsibilities

• Provide oversight and leadership for maintenance and project delivery services across a regional footprint.
• Own Field Operations results by driving profitability, efficiency, and client satisfaction while maintaining high service standards.
• As a member of the Property Management Leadership Team, set goals and KPIs for Field Operations and communicate them to inspire collaboration.
• Drive accountability to customer expectations by understanding service delivery standards and performance metrics.
• Bridge gaps between field teams and other areas of the business to promote collaboration and partnership.
• Lead and develop Maintenance Supervisory and Project Delivery teams to ensure future success and succession planning.
• Oversee vehicle fleet management to allocate resources effectively and escalate issues when needed.
• Create and maintain systems to ensure consistent application of policies across the footprint.
• Support safety initiatives and uphold high safety standards through the Safety Committee.
• Adopt and implement EOS operating model best practices in Field Operations.
• Maintain working knowledge of building maintenance, mechanical, electrical, and facility systems.
• Identify opportunities to streamline operations for profitability while maintaining safety and performance.

Skills

Leadership

Stakeholder communication

Operations management

Problem solving

Safety knowledge

Job description

Ciminelli Real Estate Corporation in New York seeks a Director of Field Operations to lead field maintenance and project delivery across a regional footprint within its Property Management department. Reporting to the Senior VP of Operations, you will drive profitability, efficiency, and exceptional service.

You will shape strategy with the Leadership Team, set goals and KPIs, ensure safety and regulatory compliance, and mentor maintenance and project teams to sustain high performance and client