Field Operations Leader – Cleaning Services (Jacksonville)

Red Coats Inc.; Jacksonville (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Red Coats, Inc. in Jacksonville is hiring a Field Foreperson to oversee regional operations and ensure high-quality cleaning services. The role reports to the Regional Manager and focuses on personnel management, client relations, and contract compliance across the region.

You will supervise staff, coordinate schedules, manage safety protocols, and drive service excellence. The position is full-time and requires strong leadership and floor-care experience in a fast-paced environment.

Qualifications

• Must pass background check.
• Valid driver’s license with clean record.
• 1 year of commercial floor care experience.
• Ability to train others.
• Excellent leadership and communication skills.

Responsibilities

• Conduct regular inspections for all accounts in the region and report findings.
• Manage appearance and performance of cleaning staff at client locations.
• Ensure compliance with contract deliverables with supervisors.
• Provide supervision to accounts lacking on-site supervision.
• Maintain productive customer contacts and log all communications.
• Address customer issues promptly and document resolutions with supervisor input.
• Support regional/account managers and site supervisors as needed.
• Maintain safe working environments at sites and offices.
• Operate and maintain floor cleaning equipment (buffers, burnishers, extractor).
• Train staff on equipment operation and maintenance.
• Follow safety precautions for all cleaning operations.
• Prepare activity and personnel reports and review equipment quality.

Skills

Leadership

Customer relations

Training

Timekeeping software

People management

Tools

Floor buffer

Burnisher

Job description

Red Coats, Inc. in Jacksonville is hiring a Field Foreperson to oversee regional operations and ensure high-quality cleaning services. The role reports to the Regional Manager and focuses on personnel management, client relations, and contract compliance across the region.

You will supervise staff, coordinate schedules, manage safety protocols, and drive service excellence. The position is full-time and requires strong leadership and floor-care experience in a fast-paced environment.