Field Foreperson Jacksonville

Red Coats Inc.; Jacksonville (FL); Presencial; USD 52 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

Resumo da oferta

Red Coats, Inc. in Jacksonville is hiring a Field Foreperson to oversee regional operations and ensure high-quality cleaning services. The role reports to the Regional Manager and focuses on personnel management, client relations, and contract compliance across the region.

You will supervise staff, coordinate schedules, manage safety protocols, and drive service excellence. The position is full-time and requires strong leadership and floor-care experience in a fast-paced environment.

Qualificações

• Must pass background check.
• Valid driver’s license with clean record.
• 1 year of commercial floor care experience.
• Ability to train others.
• Excellent leadership and communication skills.

Responsabilidades

• Conduct regular inspections for all accounts in the region and report findings.
• Manage appearance and performance of cleaning staff at client locations.
• Ensure compliance with contract deliverables with supervisors.
• Provide supervision to accounts lacking on-site supervision.
• Maintain productive customer contacts and log all communications.
• Address customer issues promptly and document resolutions with supervisor input.
• Support regional/account managers and site supervisors as needed.
• Maintain safe working environments at sites and offices.
• Operate and maintain floor cleaning equipment (buffers, burnishers, extractor).
• Train staff on equipment operation and maintenance.
• Follow safety precautions for all cleaning operations.
• Prepare activity and personnel reports and review equipment quality.

Conhecimentos

Leadership

Customer relations

Training

Timekeeping software

People management

Ferramentas

Floor buffer

Burnisher

Descrição da oferta de emprego

Overview

Red Coats, Inc., one of the largest cleaning companies, is hiring for a Field Foreperson for the Jacksonville region. We are looking for a motivated individual to join our team FULL TIME!

The Field Foreperson will assist with operations for Red Coats within their assigned Region. The Field Foreperson will report to the Regional Manager and will be responsible for operations, employee and customer relations.

Benefits

• Health insurance - Depending upon your job classification youmay be eligible for participation in our Health Insurance Program.
• Paid time off – Paid holidays and 1-week paid vacation (after 1 year of employment).

* Specific program and eligibility rules apply.

Responsibilities

• Operations
  • Conduct physical inspections on an ongoing basis for all accounts in their region ensuring each account is visited as needed and report as needed
  • Maintain standards of appearance and performance of cleaning staff assigned to all client locations
  • Be aware of contract deliverables and work with supervisors to ensure compliance
  • Provide direct supervision to cold start accounts devoid of on-site supervision
  • Establish productive and consistent customer contacts and maintain records of contacts with customers, return all customer calls ASAP
  • Rapidly respond to and assist in addressing customer issues, ensure to document these issues and resolutions and review with the supervisor where applicable
  • Assist and support regional managers/account managers/site supervisors as needed
  • Ensure a safe working environment at each site and office
  • Perform carpet cleaning, scrubbing, stripping, sealing, waxing, and spray buffing had surface floors as needed
  • Train Floor Tech workers to operate and clean the equipment and attachment tools and ensure maintenance is performed as necessary
  • Operate and maintain all floor cleaning/finishing equipment to include but not limited to floor buffer/burnishes, water extraction machine, and carpet cleaning equipment
  • Follow established safety precautions for cleaning and maintaining all areas of the facility
  • Prepare activity and personnel reports
  • Inspect & examine the equipment & attachment tools to ensure quality
  • Ensure site contractual obligations, company policies and procedures are followed
  • Perform additional duties as required
• Financial Management
  • Assist in control of labor, overtime, non-billed labor, vacation/time off, uniform, supply & equipment expense
  • Be proficient with timekeeping software in the management of job modifications and have a working knowledge of the job starts process

Qualifications

• Must be able to pass background check
• Must have and maintain a valid Driver’s License with acceptable driving record
• Excellent Work History
• 1 year of commercial floor care experience
• Must be able to operate high and low speed buffer, and burnishing equipment.
• Ability to train others
• Attention to detail and ability to maintain accurate records and details
• High quality standards and strong leadership skills
• Excellent people skills, communication skills and ability to take direction
• Ability to function in fast-paced environment with ability to multi task and work efficiently.