Field Operations Lead – Water & Habitat Services

TIGRIS; Fort Myers (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

TIGRIS Aquatic Services LLC in Fort Myers, FL, is seeking an Assistant Branch Manager to support daily branch operations, field crews, and sales activities across the US. This role focuses on leadership, service quality, and client relationships in water management projects.

You will help manage budgeting, compliance, safety programs, and staff development while ensuring projects meet contract specs and company standards.

Qualifications

• Management experience in the vegetation management, landscaping, greens, or related industry.
• Degree in Agriculture, Horticulture, Greens Industry, or a related field preferred.
• Previous experience with supervision, budgeting, operations management, facility management, and employee development preferred.
• Strong interpersonal, communication, and teamwork skills.
• Experience in terrestrial vegetation management is a plus.
• Leadership and team management skills.
• Operational planning and scheduling abilities.
• Customer service and relationship management expertise.
• Sales and business development skills.
• Understanding of safety, environmental, and regulatory compliance.
• Problem-solving and decision-making capabilities.
• Strong organizational and record-keeping skills.
• Ability to work effectively in both office and field environments.
• Must be capable of meeting the physical demands associated with field supervision and operational oversight.

Responsibilities

• Supervise field crews and daily job site activities.
• Ensure trucks, equipment, tools, safety supplies, and required documentation are properly maintained and available.
• Assist with workforce scheduling and resource allocation.
• Conduct pre-job meetings with customers and employees.
• Monitor contract production, productivity, quality, and cost performance.
• Identify opportunities to improve operational efficiency and profitability.
• Ensure compliance with federal, state, environmental, safety, and traffic control regulations.
• Maintain accurate customer records and documentation.
• Assist with workforce planning and staffing needs.
• Recruit, interview, and help select employees.
• Conduct employee training and development programs.
• Support employee performance management and evaluations.
• Monitor compliance with company policies and performance expectations.
• Recommend disciplinary actions when necessary.
• Report personnel activities and workforce updates to the Branch Manager.
• Meet with prospective customers and evaluate account opportunities.
• Support bid preparation by gathering contract history and pricing information.
• Follow up on previous bids and existing customer accounts.
• Attend industry and trade-related meetings.
• Build and maintain strong customer relationships.
• Address customer concerns, complaints, and service issues.
• Monitor service quality and contract compliance.
• Manage public relations concerns and report potential liability issues.

Skills

Management

Leadership

Budgeting

Operations management

Customer service

Sales

Teamwork

Interpersonal communication

Problem-solving

Education

Degree in Agriculture / Horticulture / Greens Industry

Job description

TIGRIS Aquatic Services LLC in Fort Myers, FL, is seeking an Assistant Branch Manager to support daily branch operations, field crews, and sales activities across the US. This role focuses on leadership, service quality, and client relationships in water management projects.

You will help manage budgeting, compliance, safety programs, and staff development while ensuring projects meet contract specs and company standards.