Field Operations Lead – Multi-Family (Bilingual)

Advantage Building Services Midwest LLC; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Total Apartment Solutions is a fast-growing firm serving luxury apartment communities. We are seeking an entrepreneurial, results-driven Field Manager to lead on-the-ground operations and client relationships across the Houston market.

In this role you will be the primary link between clients, field teams, and leadership—ensuring top-tier service delivery, coordinating scheduling, growing the subcontractor network, and resolving issues on site.

Qualifications

• 3–5 years of experience in multi-family maintenance, operations, or turnover services.
• 3–5 years of experience leading field crews, subcontractors, or operational teams.
• Bilingual in English and Spanish is required.

Responsibilities

• Quality Control & Oversight: Work directly with on-site employees and subcontractors to ensure all work meets company quality standards and client expectations.
• Client Relationship Management: Build and nurture strong, ongoing relationships with property managers and maintenance directors throughout the DMV area.
• Operations & Scheduling: Oversee daily field schedule management, ensuring optimal resource allocation and prompt project completion.
• Subcontractor Network Growth: Actively source, recruit, and maintain a robust pipeline of qualified subcontractors to support current capacity and future business expansion.
• Issue Resolution: Serve as the first point of contact for client concerns, swiftly resolving operational challenges and de-escalating issues on-site.
• Leadership Reporting: Maintain regular communication with executive leadership regarding field performance, market trends, and growth opportunities.

Skills

Multi-family maintenance

Leadership

Bilingual EN/ES

Job description

Description

About the Role

Total Apartment Solutions is a fast-growing business servicing luxury apartment complexes across the country. We are seeking an entrepreneurial, results-driven Field Manager to lead on-the-ground operations and client relationships across the Houston market. In this role, you will be the primary link between our clients, field teams, and leadership—ensuring top-tier service delivery, managing operations, and scaling our subcontractor network. If you thrive in a dynamic environment and have a strong background in multi-family maintenance or field operations, we want to hear from you.

Key Responsibilities

• Quality Control & Oversight: Work directly with on-site employees and subcontractors to ensure all work meets company quality standards and client expectations.
• Client Relationship Management: Build and nurture strong, ongoing relationships with property managers and maintenance directors throughout the DMV area.
• Operations & Scheduling: Oversee daily field schedule management, ensuring optimal resource allocation and prompt project completion.
• Subcontractor Network Growth: Actively source, recruit, and maintain a robust pipeline of qualified subcontractors to support current capacity and future business expansion.
• Issue Resolution: Serve as the first point of contact for client concerns, swiftly resolving operational challenges and de-escalating issues on-site.
• Leadership Reporting: Maintain regular communication with executive leadership regarding field performance, market trends, and growth opportunities.

Skills & Qualifications

• Industry Experience: 3–5 years of experience in multi-family maintenance, operations, or turnover services (strongly preferred).
• Leadership: 3–5 years of experience leading field crews, subcontractors, or operational teams (preferred).
• Language: Bilingual in English and Spanish is required.

Core Competencies:

• Exceptional organizational, time-management, and problem-solving skills.
• Strong verbal and written communication skills across all organizational levels.
• Self-starter mindset with high motivation to drive results independently in the field.