Field Operations Lead - Fulfillment & Team Leadership

Asian Rehabilitation Service, Inc.; Salt Lake City (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

ACS Logistics Holdings is seeking a results-driven operations supervisor to oversee fulfillment teams handling mattress, furniture, appliances, and large-scale deliveries. You will direct crews, monitor contractor performance, recruit drivers, and coordinate workflow to meet customer expectations for location and timing.

You will mentor teams, deliver training for productivity and safety, liaise with clients and suppliers, and ensure accurate inventory data and paperwork daily.

Qualifications

• Experience in logistics or fulfillment.
• Experience supervising and managing people.
• Able to read and interpret shipping documents and reports.
• Manage multiple tasks simultaneously while meeting deadlines.
• Strong leadership and communication skills.
• Able to collaborate with drivers, contractors and management.

Responsibilities

• Run crews and direct drivers, ensuring loads are completed accurately and timely.
• Monitor Independent Contractors and Employee Drivers performance.
• Recruit new Independent Contractors and driving teams as needed.
• Coordinate and manage workflow for assigned employees.
• Ensure proper staffing and participate in hiring when needed.
• Support, mentor, and motivate teams; provide training to maximize productivity and safety.
• Consult with clients, suppliers, and transport companies; collaborate with drivers for deliveries.
• Perform cycle counts and physical inventories; enter data in inventory/logistics software.
• Communicate with other departments for smooth operations; resolve lost/missing product issues.
• Process daily paperwork related to job execution.

Skills

Logistics experience

People management

Leadership

Communication skills

Problem solving

Multitasking

Tools

Inventory software

Job description

ACS Logistics Holdings is seeking a results-driven operations supervisor to oversee fulfillment teams handling mattress, furniture, appliances, and large-scale deliveries. You will direct crews, monitor contractor performance, recruit drivers, and coordinate workflow to meet customer expectations for location and timing.

You will mentor teams, deliver training for productivity and safety, liaise with clients and suppliers, and ensure accurate inventory data and paperwork daily.