Field Operations Lead - Energy Efficiency Programs

SEEL, LLC; Burlington (NJ); Sur place; USD 72 000 - 88 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Paid Time Off and holidays

Comprehensive health, dental, vision,

Résumé du poste

SEEL, LLC is seeking a Field Coordinator to lead Energy Educators for the Whole Home Energy Assessment (WHEA) program under the Program Manager. You’ll ensure high quality customer satisfaction and coordinate daily field activities.

The ideal candidate has supervisory experience, strong communication, and proficiency with Microsoft Office; familiarity with energy efficiency programs is a plus. A company vehicle and benefits are provided.

Qualifications

• Two (2) years prior supervisory experience.
• Able to work in very fast-paced environment and hold to deadlines.
• Problem-solver. Able to respond to diverse set of challenges in the field and do whatever it takes to meet project deliverables on schedule.
• Ability to communicate effectively with subordinates, peers, supervision, and customers.
• Proficient in Microsoft Office applications (e.g., Word, Excel, Power Point).
• Able to use mobile devices including laptop computers, notebooks, and PDA's.
• Qualifications
• Prior experience in energy efficiency, weatherization, utilities, or home-repair programs
• Knowledge of residential energy audits, inspections, or building-science basics.
• Bilingual or multilingual abilities.
• Experience working with low-income communities or environmental justice populations.

Responsabilités

• Distribute and review daily schedules: confirming customer names, addresses, routes, and alternative visits.
• Ensure all scheduled appointments are fulfilled by tracking in real-time progress for all visits.
• Make sure the Team has all tools and equipment needed to properly perform the home assessments.
• Measure and monitor program quality assurance and time management of all assigned crews daily.
• Handle all assigned customer complaints related to field activities.
• Coach, advise, and mentor crews where appropriate.
• Monitor and order inventory for field operations as needed.
• Ensure the Educators enter all relevant data and submit documentation on the day of their visits.
• Review data daily for accuracy, especially data concerning time spent by the Educators.
• Monitor employee scheduling and attendance, ensuring installation goals are met.
• Making sure the Educators and vehicles are properly insured, up to date on emissions requirements, DOT requirements are satisfied, and the maintenance of the vehicle.
• Work as a consultant as needed.
• Performs related work as required.

Connaissances

Supervisory experience

Communication skills

Microsoft Office

Mobile devices

Bilingual abilities

Formation

Bachelor's degree (Preferred)

Description du poste

SEEL, LLC is seeking a Field Coordinator to lead Energy Educators for the Whole Home Energy Assessment (WHEA) program under the Program Manager. You’ll ensure high quality customer satisfaction and coordinate daily field activities.

The ideal candidate has supervisory experience, strong communication, and proficiency with Microsoft Office; familiarity with energy efficiency programs is a plus. A company vehicle and benefits are provided.