Field Operations Lead: Drop Bury & Utilities

ADP, Inc.; Grandville (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Sunrise Telecom is seeking a Drop Bury Supervisor in Grandville, MI to lead daily field operations and supervise Drop Bury Technicians and subcontractor crews, ensuring fiber and coax drops are completed safely, accurately, and to customer standards.

You will coordinate with Dispatch, monitor production, conduct quality control inspections, resolve field issues, ensure proper burial depth and 811/Dig Safe compliance, and train staff to meet production goals.

Qualifications

• High school diploma or equivalent required.
• 3+ years in telecommunications, underground utility, Drop Bury, construction, or related field.
• Previous supervisory or crew-lead experience preferred.

Responsibilities

• Supervise and direct Drop Bury Technicians and subcontractor crews.
• Coordinate with Dispatch to review workloads, routing, and outstanding work.
• Monitor daily production and ensure productivity goals are met.
• Perform field quality control inspections to verify work meets standards.
• Ensure proper burial depth, cable placement, restoration, and installation practices.
• Verify underground utilities are located and marked per 811/Dig Safe requirements.
• Identify and resolve field issues involving conflicts, access, or equipment.
• Train, coach, and mentor field staff on techniques, safety, and customer expectations.
• Communicate with management on production, staffing, quality, and safety concerns.

Skills

Leadership

Team coordination

Communication

Safety awareness

Education

High school diploma or equivalent

Job description

Sunrise Telecom is seeking a Drop Bury Supervisor in Grandville, MI to lead daily field operations and supervise Drop Bury Technicians and subcontractor crews, ensuring fiber and coax drops are completed safely, accurately, and to customer standards.

You will coordinate with Dispatch, monitor production, conduct quality control inspections, resolve field issues, ensure proper burial depth and 811/Dig Safe compliance, and train staff to meet production goals.