Field Operations Lead: Dispatch, Team Growth & Green Impact

The Junkluggers; Silver Spring (MD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay + bonuses

Supportive team culture

Career growth opportunities within a高速

Job summary

The Junkluggers in Silver Spring, MD are seeking a Field Operations Coordinator to lead daily field activities, dispatch crews, and uphold top-tier customer service. This role emphasizes coaching others, solving problems on the fly, and keeping operations running efficiently.

Ideal candidates bring 2–3+ years in supervision within service-based industries, strong organizational skills, and a practical mindset for on-site work and dispatch tools.

Qualifications

• 2–3+ years of supervisory or crew lead experience in junk removal, moving, or service-based industry.
• Strong logistical and time management skills.
• Ability to lead by example and stay calm under pressure.
• Positive, proactive attitude with high accountability.
• Excellent communication (verbal & written).
• Willingness to jump in the truck or help on-site when needed.
• Tech-savvy and able to use dispatch tools, spreadsheets, and mobile apps.
• Valid driver’s license preferred.

Responsibilities

• Field Operations & Dispatch: Coordinate daily dispatch and routing of crews; ensure jobs meet safety and brand standards; back up team members when needed; conduct site visits and real-time problem solving.
• Team Oversight & Support: Supervise and support a growing team of drivers and luggers; lead training and onboarding; monitor performance and document issues.
• Customer Experience: Address issues promptly, ensure 5-star experiences, uphold company values and eco-friendly standards.
• Fleet & Equipment: Conduct regular checks on trucks and equipment; coordinate maintenance and report repairs.
• Reporting & Admin: Track hours, reconcile paperwork, update internal systems; communicate with General Manager/Owner; assist with hiring and scheduling.

Skills

Team leadership

Supervision

Logistics

Time management

Communication

On-site leadership

Dispatch tools

Spreadsheets

Mobile apps

Driver’s license

Tools

Dispatch software

Spreadsheet software

Mobile apps

Job description

The Junkluggers in Silver Spring, MD are seeking a Field Operations Coordinator to lead daily field activities, dispatch crews, and uphold top-tier customer service. This role emphasizes coaching others, solving problems on the fly, and keeping operations running efficiently.

Ideal candidates bring 2–3+ years in supervision within service-based industries, strong organizational skills, and a practical mindset for on-site work and dispatch tools.