Field Operations Coordinator

Junkluggers FranServe, Inc.; Silver Spring (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Weekly pay + bonuses

Supportive team culture

Career growth opportunities

Job summary

A leading eco-friendly junk removal service is seeking a Field Operations Coordinator for their Silver Spring location. This dynamic role involves coordinating daily dispatch, supervising a team, and ensuring excellent customer service. Required qualifications include 2–3+ years of supervisory experience and strong logistical skills. The company promotes a supportive culture and values team development while contributing to a greener future through eco-friendly practices.

Qualifications

• 2–3+ years of supervisory or crew lead experience preferred.
• Ability to lead by example and stay calm under pressure.
• Willingness to jump in the truck or help on-site when needed.

Responsibilities

• Coordinate daily dispatch and routing of crews.
• Supervise and support a growing team of drivers.
• Ensure 5-star customer experiences on every job.

Skills

Supervisory experience

Logistical skills

Time management

Communication skills

Tech-savvy

Job description

Field Operations Coordinator – Silver Spring

Field Operations Coordinator – Leadership Opportunity in Eco-Friendly Junk Removal! 🌟

Ready to Lead with Purpose? Join the LugLife! We’re Junkluggers of the Capital Beltway – the newest branch of a fast-growing, purpose-driven franchise on a mission to keep reusable items out of landfills and give back to local charities. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your opportunity to be part of something bigger.

About Us: At Junkluggers, we’re not just hauling junk—we’re changing the game. We donate what we can, recycle what we can’t, and minimize landfill waste. Our culture is high-energy, values-driven, and community-focused. We believe in teamwork, personal growth, and having fun while we work hard.

The Opportunity

As our Field Operations Coordinator, you’ll be at the heart of daily field activities—dispatching crews, supporting your team, ensuring top-notch customer service, and driving operational excellence. This is a dynamic leadership role for someone who loves coaching others, solving problems on the fly, and keeping the engine running smoothly.

Key Responsibilities

• Field Operations & Dispatch
  • Coordinate daily dispatch and routing of crews.
  • Ensure jobs are completed safely and to brand standards.
  • Serve as backup for team members when needed.
  • Conduct site visits and problem-solve in real time.
• Team Oversight & Support
  • Supervise and support a growing team of drivers and luggers.
  • Lead training and onboarding of new field staff.
  • Monitor performance, hold team accountable, and document issues.
  • Foster a culture of teamwork, safety, and professionalism.
• Customer Experience
  • Address customer issues promptly and professionally.
  • Ensure 5-star customer experiences on every job.
  • Uphold company values, mission, and eco-friendly standards.
• Fleet & Equipment
  • Conduct regular checks on trucks and equipment.
  • Coordinate maintenance and report repairs.
• Reporting & Admin
  • Track hours, reconcile paperwork, and update internal systems.
  • Communicate regularly with the General Manager/Owner.
  • Assist with hiring and scheduling as needed.

What We’re Looking For

• 2–3+ years of supervisory or crew lead experience (junk removal, moving, or service-based industry preferred)
• Strong logistical and time management skills
• Ability to lead by example and stay calm under pressure
• Positive, proactive attitude with high accountability
• Excellent communication (verbal & written)
• Willingness to jump in the truck or help on-site when needed
• Tech-savvy and able to use dispatch tools, spreadsheets, and mobile apps
• Valid driver’s license preferred

Perks & Benefits

• Weekly pay + bonuses
• Supportive team culture
• Career growth opportunities within a fast-growing brand

Company Culture & Mission

The amount of waste that ends up in landfills on a daily basis is astronomical. We believe that a lot of this is avoidable, and with just a little attention to detail—and a lot of love for our planet—we can help reverse this growing problem. At The Junkluggers, we do junk removal The Green Way™ by treating customers and their items with care, respect, and by minimizing what ends up in a landfill. Our Junkluggers family is committed to helping customers and the community each and every day. Our passion for the environment is a core piece of who we are, it’s our mission, and it’s embedded in our company culture.

Apply Now

Ready to lug away towards a greener future with a team that values your growth and well-being? Apply now and let’s make a difference together!