Field Operations Coordinator

The Junkluggers; Silver Spring (MD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay + bonuses

Supportive team culture

Career growth opportunities within a高速

Job summary

The Junkluggers in Silver Spring, MD are seeking a Field Operations Coordinator to lead daily field activities, dispatch crews, and uphold top-tier customer service. This role emphasizes coaching others, solving problems on the fly, and keeping operations running efficiently.

Ideal candidates bring 2–3+ years in supervision within service-based industries, strong organizational skills, and a practical mindset for on-site work and dispatch tools.

Qualifications

• 2–3+ years of supervisory or crew lead experience in junk removal, moving, or service-based industry.
• Strong logistical and time management skills.
• Ability to lead by example and stay calm under pressure.
• Positive, proactive attitude with high accountability.
• Excellent communication (verbal & written).
• Willingness to jump in the truck or help on-site when needed.
• Tech-savvy and able to use dispatch tools, spreadsheets, and mobile apps.
• Valid driver’s license preferred.

Responsibilities

• Field Operations & Dispatch: Coordinate daily dispatch and routing of crews; ensure jobs meet safety and brand standards; back up team members when needed; conduct site visits and real-time problem solving.
• Team Oversight & Support: Supervise and support a growing team of drivers and luggers; lead training and onboarding; monitor performance and document issues.
• Customer Experience: Address issues promptly, ensure 5-star experiences, uphold company values and eco-friendly standards.
• Fleet & Equipment: Conduct regular checks on trucks and equipment; coordinate maintenance and report repairs.
• Reporting & Admin: Track hours, reconcile paperwork, update internal systems; communicate with General Manager/Owner; assist with hiring and scheduling.

Skills

Team leadership

Supervision

Logistics

Time management

Communication

On-site leadership

Dispatch tools

Spreadsheets

Mobile apps

Driver’s license

Tools

Dispatch software

Spreadsheet software

Mobile apps

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Profit sharing
• Training & development

Field Operations Coordinator – Leadership Opportunity in Eco-Friendly Junk Removal

Ready to Lead with Purpose? Join the LugLife!

We’re Junkluggers of the Capital Beltway – the newest branch of a fast-growing, purpose-driven franchise on a mission to keep reusable items out of landfills and give back to local charities. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your opportunity to be part of something bigger.

About Us

At Junkluggers, we’re not just hauling junk—we’re changing the game. We donate what we can, recycle what we can't, and minimize landfill waste. Our culture is high-energy, values-driven, and community-focused. We believe in teamwork, personal growth, and having fun while we work hard.

The Opportunity: Field Operations Coordinator

As our Field Operations Coordinator, you’ll be at the heart of daily field activities—dispatching crews, supporting your team, ensuring top-notch customer service, and driving operational excellence. This is a dynamic leadership role for someone who loves coaching others, solving problems on the fly, and keeping the engine running smoothly.

Key Responsibilities

Field Operations & Dispatch

• Coordinate daily dispatch and routing of crews.
• Ensure jobs are completed safely and to brand standards.
• Serve as backup for team members when needed.
• Conduct site visits and problem-solve in real time.

Team Oversight & Support

• Supervise and support a growing team of drivers and luggers.
• Lead training and onboarding of new field staff.
• Monitor performance, hold team accountable, and document issues.
• Foster a culture of teamwork, safety, and professionalism.

Customer Experience

• Address customer issues promptly and professionally.
• Ensure 5-star customer experiences on every job.
• Uphold company values, mission, and eco-friendly standards.

Fleet & Equipment

• Conduct regular checks on trucks and equipment.
• Coordinate maintenance and report repairs.

Reporting & Admin

• Track hours, reconcile paperwork, and update internal systems.
• Communicate regularly with the General Manager/Owner.
• Assist with hiring and scheduling as needed.

What We’re Looking For

• 2–3+ years of supervisory or crew lead experience (junk removal, moving, or service-based industry preferred)
• Strong logistical and time management skills
• Ability to lead by example and stay calm under pressure
• Positive, proactive attitude with high accountability
• Excellent communication (verbal & written)
• Willingness to jump in the truck or help on-site when needed
• Tech-savvy and able to use dispatch tools, spreadsheets, and mobile apps
• Valid driver’s license preferred

Perks & Benefits

• Weekly pay + bonuses
• Supportive team culture
• Career growth opportunities within a fast-growing brand

Ready to lug away towards a greener future with a team that values your growth and well-being? Apply now and let’s make a difference together!