Field Operations Director

Koch; Chicago (IL); Remote; USD 130,000 - 180,000; Full time

Job summary

Koch is seeking a Field Operations Director for its IoT services startup, Masen. The role involves overseeing IoT project installations and maintenance at industrial sites, with a focus on operational excellence and team leadership. Candidates should have experience in IoT systems and industrial safety standards, with a willingness to travel extensively.

Benefits

Medical, dental, and vision insurance

Retirement plans

Paid vacation and time off

Educational assistance

Qualifications

• Experience overseeing installation and maintenance of IoT systems in industrial settings.
• Ability to manage national scale work activities.
• Experience leading industrial contractors.

Responsibilities

• Lead nationwide field operations, ensuring project excellence.
• Manage and mentor field operations technicians.
• Collaborate with commercial teams to enhance customer satisfaction.

Skills

Project Management

Leadership

IoT Systems Knowledge

Industrial Safety Standards

Job description

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Your Job

Masen, a Koch owned and operated IoT services startup, is seeking a

Your Job

Masen, a Koch owned and operated IoT services startup, is seeking a Field Operations Director to join our growing team. The Field Operations Superintendent will be responsible for managing and overseeing IOT project installations, maintenance activities and unplanned event responses on IOT monitoring devices at industrial sites across the country.

The location for this role is preferably in the Atlanta, Dallas or Charlotte areas but is open to remote candidates in any U.S. location. This position requires travel of approximately 60% to industrial sites across the U.S. depending on location.

The salary range for this role is $130,000 to $180,000.

Our Team

Masen, a Koch owned and operated IOT services startup, helps industrial operators implement and manage automated data collection infrastructure so they can focus on higher value-added tasks. Masen utilizes connected devices (IOT), various communication protocols, support and maintenance services to generate insights from the most challenging use-cases. This enables our customers to create competitive advantage and maximize operational efficiency through data driven decisions.

As part of a new, fast growing, and rapidly evolving company, you will have the unique opportunity to help shape and define Masen from the ground up. And, unlike most startups, Masen has access to some of the best talent and customer insights being embedded in Koch Industries, one of the most stable and respected privately owned companies in the world.

What You Will Do

• Lead and own the entirety of Masen’s nation-wide field operations, driving excellence and accountability across all projects and activities.
• Oversee and manage Masen Field Operations technicians, fostering a high-performing team through recruitment, training, mentorship, and hands-on guidance.
• Manage and validate the work conducted by 3rd party contractors, ensuring the highest standards of quality and efficiency are consistently met.
• Actively support the Masen Commercial Team by managing customer communications related to field operations, enhancing customer satisfaction and trust.
• Sign-off and ensure validation of all in-field work, maintaining accurate documentation and upholding compliance and operational standards.
• Collaborate cross-functionally with the Business Operations Team to align schedules, contractor quotes, and team workflows with strategic timelines and goals.
• Be an active leader, willing to work side-by-side with your team in the field when necessary to ensure success and demonstrate commitment.
• Drive operational excellence by owning the outcomes and productivity of the field operations team, delivering measurable impact across the country.
  
  
  

Who You Are (Basic Qualifications)

• Experience in overseeing the installation, in-field work, and maintenance of IoT or advanced monitoring systems within industrial facilities.
• Knowledge of industrial infrastructure, installation methodologies, E&I, as well as adherence to rigorous industrial safety standards.
• Experience supporting, developing, and executing comprehensive project schedules.
• Ability to plan, coordinate, and manage the execution of work activities at a national scale.
• Experience in leading and managing industrial contractors.
• Must be willing to travel and have the ability to work in industrial settings.
  
  
  

What Will Put You Ahead

• Experience in designing and executing comprehensive preventative maintenance programs and strategies.
  
  
  

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

Koch Inc. creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs 120,000+ employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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