Field Operations Cleaning Supervisor: Lead & Train

Trilogy Corporate Services; Dearborn (MI); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

9 paid holidays

Annual bonus opportunity

Job summary

Trilogy Corporate Services is seeking a Cleaning Supervisor to lead field operations and ensure quality across client sites. You will supervise a team of Cleaning Technicians, maintain cleaning routes, and provide hands-on support while coordinating with clients to ensure top-notch service.

Responsibilities include training staff, enforcing safety standards, and meeting productivity goals. The role blends hands-on cleaning with supervision and requires flexibility for before/after shifts and

Qualifications

• Strong customer service skills.
• Calmly address conflict and resolve issues.
• Organizational skills: keep things neat and clean.
• Punctual and dependable.
• Able to review team strengths/weaknesses.
• Oversee responsibilities of others.
• Excellent written and verbal communication.
• Meet deadlines; maintain quality and productivity.
• Manage multiple tasks and priorities.
• Available to work before/after shifts and occasional weekends.
• Familiar with Gmail/Outlook and Google Docs/Microsoft Word.

Responsibilities

• Supervise Cleaning Technicians and manage scheduling.
• Maintain a regular cleaning route and provide hands-on facility support.
• Deliver high-quality results aligned with Trilogy standards.
• Serve as day-to-day client point of contact to ensure a positive experience.

Skills

Customer service

Conflict resolution

Organization

Punctuality

Team management

Accountability

Communication

Deadlines

Multitasking

Overtime availability

Gmail/Outlook

Google Docs

Tools

Gmail/Outlook

Google Docs

Microsoft Word

Job description

Trilogy Corporate Services is seeking a Cleaning Supervisor to lead field operations and ensure quality across client sites. You will supervise a team of Cleaning Technicians, maintain cleaning routes, and provide hands-on support while coordinating with clients to ensure top-notch service.

Responsibilities include training staff, enforcing safety standards, and meeting productivity goals. The role blends hands-on cleaning with supervision and requires flexibility for before/after shifts and