Field Operations Assistant

Sonshine Commercial Cleaning; Washington Township (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Sonshine Commercial Cleaning is hiring a Field Operations Assistant for a full-time, hourly role. You will cover cleaning assignments, perform deep cleaning, deliver supplies, and assist with training after training completion.

The position reports to the General Manager and operates across customer locations with a six-hour guaranteed pay per scheduled workday. The role is non-supervisory and requires ability to work 4:00 PM to midnight, Monday through Friday, with potential split shifts and

Qualifications

• Dependability and punctuality are required; training is provided.
• Ability to adapt to changing assignments, locations, and priorities.
• Effective communication and ability to read run sheets.

Responsibilities

• Prioritize coverage for open cleaning positions and complete the full cleaning scope.
• Learn customer account requirements and follow run sheets and checklists.
• Complete detailing, deep cleaning, and other projects when coverage is low.
• Prepare, load, transport, and place cleaning supplies at locations.
• Demonstrate procedures to new employees after training and provide progress updates.

Skills

Dependability

Punctuality

Positive attitude

Adaptability

Independent work

Communication

Education

High school diploma or GED preferred

Tools

Connecteam

Mobile tools

Job description

Join Sonshine as a Field Operations Assistant, a full-time, hourly role providing hands-on cleaning and operational support across customer locations. Reporting to the General Manager, you will cover open cleaning assignments, complete deep-cleaning projects, deliver supplies, and help train employees. This is a non-supervisory position: you will personally complete assigned work, independently or alongside an Operations Manager. Sonshine provides account-specific training and a six-hour pay guarantee per scheduled workday. Typical hours are approximately 4:00 PM to midnight, Monday through Friday; assignments and locations may change, and occasional morning work may require a split shift.

Responsibilities

• Prioritize coverage for employee call-offs and open cleaning positions, completing the account’s full cleaning scope, including vacuuming, mopping, restroom cleaning, trash removal, dusting, and disinfecting.
• Learn customer account requirements through training, follow account run sheets and cleaning checklists, and report inaccurate or missing instructions.
• Complete detailing, deep cleaning, periodic cleaning, setup and cleanup, and other assigned projects when coverage is not needed.
• Prepare, load, transport, and place cleaning supplies and equipment at customer locations as directed.
• After completing Sonshine’s trainer preparation, demonstrate cleaning procedures, support new employees, document training, and communicate progress or concerns. Management retains supervisory authority and final training sign-off.
• Safeguard keys, badges, alarm codes, and confidential access information; unlock, disarm, and secure facilities as assigned.
• Keep cleaning equipment clean and properly stored, replace vacuum bags and filters as needed, and report damaged or malfunctioning equipment.
• Follow safety procedures, company processes, and management instructions while balancing cleaning quality with efficient completion.
• Confirm assignment completion with the General Manager and responsible Operations Manager, remain responsive to calls and texts during working hours, and accurately record all working time in Connecteam.
• Communicate customer concerns and additional requests to management without independently changing service commitments, employee assignments, or account scope.
• Report to the Centerville office or a customer location as directed. Company vehicles are generally used for significant travel between locations; limited personal vehicle use may occasionally be necessary.

Qualifications

• Commercial cleaning experience is preferred, not required; training is provided.
• Dependability, punctuality, a positive attitude, and a willingness to help wherever support is needed.
• Ability to adapt to changing assignments, locations, and priorities, including occasional morning assignments or split shifts.
• Ability to work independently after training, follow written and verbal instructions, and read account run sheets and cleaning checklists.
• Effective communication skills and ability to use Connecteam and basic mobile communication tools.
• Valid driver’s license and acceptable driving record.
• Ability to perform physically active cleaning work, including standing and walking for most of a shift, bending, kneeling, reaching, climbing stairs, pushing and pulling equipment, repetitive movements, and lifting or carrying approximately 30 pounds as needed.
• High school diploma or GED preferred.
• Successful completion of Sonshine’s required drug screening.