Field Nurse Case Manager - Baltimore, MD

Arthur J. Gallagher & Co. (AJG); Baltimore (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Gallagher Bassett seeks an experienced nurse case manager to coordinate medical evaluation and treatment for workers' compensation cases in the Baltimore area. You will collaborate with physicians, injured workers, and employers to develop and monitor return-to-work plans.

The role requires an active RN license, 2–4 years of experience, and the ability to travel within a ~2-hour radius. Proficiency in Microsoft Office and Outlook is expected.

Qualifications

• Active RN license in the state of practice or states where case management is performed.
• 2–4 years of work experience in relevant roles.
• Willingness to travel within approximately a 2 hour radius.
• Proficient in Microsoft Office and Outlook.

Responsibilities

• Coordinate medical evaluation and treatment.
• Meet with physician and injured worker to discuss treatment goals and return-to-work plan.
• Keep employer and referral source updated on medical treatment and work status.
• Coordinate ancillary services (home health, durable medical equipment, PT).
• Communicate with employers, medical providers, and workers about case progress.
• Document observations, assessments, and plans for each case.
• Generate reports and ongoing correspondence for stakeholders.
• Maintain minimum caseload and quality compliance.

Skills

Nursing

Medical degree

RN licensure

Travel readiness

Microsoft Office

Outlook

Education

Nursing degree

Medical degree

Bachelor's degree preferred

Tools

Microsoft Office

Outlook

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Provides medical management to workers compensation injured employees, performing case management through telephonic and in-person contact with injured workers and medical providers. Coordinates with employers and claims professionals to manage medical care in order to return injured employee to work. This position will cover the Baltimore area with a travel radius of up to 2 hours.

How you'll make an impact

Key Responsibilities

• Coordinating medical evaluation and treatment
• Meeting with physician and injured worker to collaborate on treatment plan and to discuss goals for return to work
• Keeping employer and referral source updated regarding medical treatment and work status
• Coordinating ancillary services, e.g. home health, durable medical equipment, and physical therapy. Communicates with employers to determine job requirements and to explore modified or alternate employment.
• Discusses and evaluates results of treatment plan with physician and injured worker using Evidence Based Guidelines to ensure effective outcome.
• Documents case management observations, assessment, and plan.
• Generates reports for referral source to communicate case status and recommendations.
• Generates ongoing correspondence to referral source, employer, medical providers, injured worker, and other participants involved in the injured worker's treatment plan.
• May participate in telephonic case conferences.
• Maintains a minimum caseload of 35 files, and 150 monthly billable hours, with minimum 95% quality compliance.

About You

Required

• Nursing or medical degree from an accredited institution with an active Registered Nursing license or medical license within the state of practice or states in which case management is performed.
• 2-4 years of work experience.
• Responsible for completing required and applicable training, in order to maintain proficiency and licensing requirements.
• Able to travel to appointments within approximately a 2 hour radius.
• Intermediate to advanced computer skills; Microsoft Office, Outlook, etc.

Desired

• Bachelor's degree preferred.
• Worker's Compensation experience is preferred.
• Certification in related field preferred.
• 1-3 years of clinical experience preferred.

Work Traits

• Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines and national standards of practice.
• Advanced written and oral communication skills, along with organizational and leadership skills.
• Self-directed and proactively manage assigned case files.
• Demonstrates strong time management skills.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

#LI-CW1

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)