Field Nurse Case Manager - Chattanooga, TN

Gallagher; Franklin (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(k) and Roth options

Educational expense reimbursement

Paid parental leave

Flexible work hours

Job summary

A leading healthcare management firm is seeking a Field Nurse Case Manager in Chattanooga, TN, to provide medical management for workers' compensation cases. The ideal candidate will have an RN license and 2-4 years of relevant experience. This role includes coordinating medical evaluations and treatments, maintaining caseloads, and engaging with various stakeholders to ensure optimal recovery outcomes.

Qualifications

• 2-4 years of work experience required.
• Certification in related field is preferred.
• 1-3 years of clinical experience preferred.

Responsibilities

• Provide medical management to injured workers through telephonic and in-person contact.
• Coordinate with employers and claims professionals.
• Maintain a minimum caseload of 35 files.

Skills

Registered Nursing license (RN or equivalent)

Intermediate to advanced computer skills

Strong time management skills

Advanced written and oral communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Outlook

Job description

Field Nurse Case Manager - Chattanooga, TN

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Provides medical management to workers compensation injured employees, performing case management through telephonic and in‑person contact with injured workers and medical providers. Coordinates with employers and claims professionals to manage medical care in order to return injured employee to work. This position will cover the Chattanooga, TN area with a travel radius of up to 2 hours.

How you'll make an impact

Key Responsibilities:

• Coordinating medical evaluation and treatment.
• Meeting with physician and injured worker to collaborate on treatment plan and to discuss goals for return to work.
• Keeping employer and referral source updated regarding medical treatment and work status.
• Coordinating ancillary services, e.g. home health, durable medical equipment, and physical therapy. Communicating with employers to determine job requirements and to explore modified or alternate employment.
• Discussing and evaluating results of treatment plan with physician and injured worker using Evidence Based Guidelines to ensure effective outcome.
• Documenting case management observations, assessment, and plan.
• Generating reports for referral source to communicate case status and recommendations.
• Generating ongoing correspondence to referral source, employer, medical providers, injured worker, and other participants involved in the injured worker's treatment plan.
• May participate in telephonic case conferences.
• Maintaining a minimum caseload of 35 files, and 150 monthly billable hours, with minimum 95% quality compliance.

About You

Required

• Registered Nursing license (RN or equivalent) in the state of practice.
• 2-4 years of work experience.
• Completion of required and applicable training to maintain proficiency and licensing requirements.
• Ability to travel within approximately a 2 hour radius.
• Intermediate to advanced computer skills; Microsoft Office, Outlook, etc.

Desired

• Bachelor's degree preferred.
• Worker's Compensation experience is preferred.
• Certification in related field preferred.
• 1-3 years of clinical experience preferred.

Work Traits

• Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines and national standards of practice.
• Advanced written and oral communication skills, along with organizational and leadership skills.
• Self‑directed and proactively manages assigned case files.
• Demonstrates strong time management skills.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(k) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.**

We value inclusion and diversity

Gallagher embraces our employees’ diverse identities, experiences and talents. We see inclusion as a conscious commitment and diversity as a vital strength.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.