Field Network Technician: Cabling & WiFi Expert

MassGenics, Inc.; Richmond (VA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Life Insurance

Short term and Long term Disability

Job summary

Innova Solutions is seeking a Field Support Technician to install, test, and troubleshoot structured cabling and network infrastructure in a Richmond, VA data-center environment. This contract role covers copper/fiber cabling, network equipment support, and field service coordination.

The ideal candidate brings 5+ years of data communications experience, a valid driver’s license, and proficiency with Cisco LAN/WAN basics. On-site work with comprehensive benefits is offered.

Qualifications

• 5+ years of experience in data communications, network infrastructure, or structured cabling environments.
• Valid driver’s license and reliable vehicle capable of carrying a 6-foot ladder.
• Experience with copper and fiber cabling installation, termination, testing, and basic Cisco LAN/WAN support.

Responsibilities

• Perform installation, testing, troubleshooting, and maintenance of structured cabling systems.
• Install, configure, and support network infrastructure equipment including switches, routers, firewalls, IP phones, and wireless devices.
• Execute MAC requests, hardware break-fix activities, device replacements, and network connectivity support.
• Install power and data cabling within network closets, racks, cabinets, and data center environments.
• Diagnose and resolve cabling, connectivity, and network performance issues while ensuring SLA compliance.
• Support Wi‑Fi deployments, wireless access points, routers, roof‑mounted antennas, and preventive maintenance.
• Coordinate with project managers, customer teams, and operations personnel to deliver projects and field service requests efficiently.
• Maintain accurate work order documentation, inventory records, service reports, and customer communications.
• Participate in on‑call rotations and provide emergency support to meet customer operational requirements.

Skills

Structured cabling

Network infrastructure

Copper/fiber cabling

Cisco LAN/WAN

Job description

Innova Solutions is seeking a Field Support Technician to install, test, and troubleshoot structured cabling and network infrastructure in a Richmond, VA data-center environment. This contract role covers copper/fiber cabling, network equipment support, and field service coordination.

The ideal candidate brings 5+ years of data communications experience, a valid driver’s license, and proficiency with Cisco LAN/WAN basics. On-site work with comprehensive benefits is offered.