Field Network Technician

Pacific Office Automation Inc.; Salem (OR); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car for work and personal use!

Matched 401k

FSA Programs

Medical/Dental/Vision/Life insurance

Descripción de la vacante

Pacific Office Automation seeks a Field Network Technician to join our service team in Salem, OR. Compensation ranges from $20 to $22 per hour depending on experience.

The role requires knowledge of network connectivity, Wi‑Fi, Windows Server environments, and the ability to travel to client sites. Ideal candidates will have prior network field experience, strong communication skills, and the capacity to lead clients through discovery phases.

Formación

• Minimum of prior network field experience.
• Experience with SMTP/FTP/SMB and TCP/IP.
• Strong Windows desktop and MS applications knowledge.
• Excellent communication with clients; team player.

Responsabilidades

• Lead clients through discovery and ask the right questions.
• Provide network support at client sites and travel locally.
• Document work and communicate via phone/email.

Conocimientos

Network connectivity

Wi-Fi networks

Windows servers environment

Client/vendor communication

Discovery phase leadership

Local travel

Written communication

Herramientas

Windows Desktop OS

MS Office applications

CompTIA Network+ certification

Mac OS

VOIP basics

Descripción del empleo

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are seeking a Field Network Technician to join our service team in Salem, OR.

Compensation: $20-$22/hr DOE

Required Skills/Knowledge:

• Knowledge of network connectivity, network security and Wi-Fi networks.
• Good understanding of Windows servers environment and common operating systems
• Ability to work with a variety of customers and vendors (some technical some non-technical)
• Ability to lead clients through discovery phase (asking the right questions)
• Ability to travel locally to different clients
• Ability to communicate through phone / email / written documentation

Qualifications

• Previous network field experience
• Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP)
• Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications
• Strong communication skills and ability to work cohesively with clients
• Valid Driver’s license and clean driving record

Bonus Skill Set

• Good understanding of Mac OS environment
• CompTIA Network+ certified
• Previous experience working in managed IT services
• Basic understanding of VOIP technology
• Advancement and growth into leadership roles
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• FSA Programs
• Company car for work and personal use!

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.