Field Network Support Engineer — Data Center Travel

Asiacom Americas Inc.; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Asiacom Americas Inc. is seeking a Network Support Engineer in San Jose, California. You will manage and troubleshoot network issues, working closely with sales and R&D teams to deliver effective solutions.

The role requires a Bachelor's degree in Computer Science or Information Technology and proven experience in network support. Strong communication skills in English and Mandarin are essential, along with familiarity with Linux systems and relevant certifications being a plus.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology.
• Proven experience as a Network Support Engineer or similar role.
• Knowledge of network protocols, systems, and hardware.

Responsibilities

• Travel to various data center locations across the U.S. to provide technical support.
• Diagnose and troubleshoot network issues.
• Configure and maintain network hardware and software.

Skills

Network troubleshooting

Technical support

Problem-solving

Communication skills in English and Mandarin

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

Linux operating systems

Job description

Asiacom Americas Inc. is seeking a Network Support Engineer in San Jose, California. You will manage and troubleshoot network issues, working closely with sales and R&D teams to deliver effective solutions.

The role requires a Bachelor's degree in Computer Science or Information Technology and proven experience in network support. Strong communication skills in English and Mandarin are essential, along with familiarity with Linux systems and relevant certifications being a plus.