Field Mitigation Inspector | Restoration Specialist

American Restoration Operations LLC; Houston (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program

Ongoing Training & Certification

Career Growth Opportunities Within a N

Job summary

Cavalry Construction & Restoration, based in Houston, TX, is hiring a Mitigation Inspector to oversee inspection processes from dispatch to securing signed Work Authorizations. This full-time, in-person role requires clear communication with homeowners and partners to ensure accurate scoping and a smooth transition into production.

The ideal candidate has strong organizational skills, attention to detail, and experience with Xactimate, CRM tools, and field safety protocols in a fast-paced

Qualifications

• Minimum of 2 years experience in restoration, construction, or inspection-based environments.
• 1–2 years hands-on experience using Xactimate for estimates, scope losses, and insurance restoration projects.
• 1–2 years property insurance claims, restoration, or catastrophe claims experience.
• Excellent communication and customer service skills with homeowners, tenants, property managers, and referral partners.
• Strong problem-solving abilities and the capacity to make sound field decisions.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Experience using CRM to manage leads, customer interactions, and sales activities.
• Excellent organizational, time management, and interpersonal skills.
• High attention to detail with a strong work ethic and accountability.
• Valid Driver's license, clean driving record and reliable transportation.
• High school diploma, GED, or equivalent.
• Experience managing insurance restoration projects and writing detailed scopes.

Responsibilities

• Manage all aspects of mitigation inspections up to obtaining a signed Work Authorization.
• Document all communication, site findings, photos, notes, and job progress in Dash.
• Perform in-person damage assessments and secure jobs directly with homeowners or responsible parties.
• Participate in weekly strategy meetings with the Marketing Representative, Operations Manager, File Coordinator, and General Manager to review secured and non-secured jobs.
• Keep all stakeholders informed of job status from initial visit through signed authorization (homeowner, tenant, property manager, referral partner, etc.).
• Organize all job documentation - including pictures, notes, sketches, and tasks within the CRM.
• Utilize moisture meters, thermal imaging cameras, and other inspection tools to document site conditions accurately.
• Provide the File Coordinator and Operations Manager with complete scope details and remain available for clarification during production.
• Process required regulatory sampling (asbestos, lead, etc.) in accordance with guidelines.
• Complete all assigned daily tasks and ensure each job is updated appropriately before the end of the workday.
• Wear required Personal Protective Equipment (PPE) while performing field inspections and comply with all company safety policies, OSHA regulations, and site-specific safety requirements.

Skills

Communication skills

Customer service

Problem solving

MS Office

CRM software

Time management

Organization

Attention to detail

Driver's license

Professional appearance

Education

High school diploma, GED, or equivalent

Tools

Xactimate

Moisture meters

Thermal imaging cameras

CRM software (Dash)

Job description

Cavalry Construction & Restoration, based in Houston, TX, is hiring a Mitigation Inspector to oversee inspection processes from dispatch to securing signed Work Authorizations. This full-time, in-person role requires clear communication with homeowners and partners to ensure accurate scoping and a smooth transition into production.

The ideal candidate has strong organizational skills, attention to detail, and experience with Xactimate, CRM tools, and field safety protocols in a fast-paced