Field Meter Technician: Install, Repair & Customer Service

City-of-Billings,-M; Billings (MT); On-site; USD 32,000 - 40,000; Full time

Job summary

The City of Billings seeks a Water Meter Technician to install, maintain, test, repair, and replace water meters and related equipment under general supervision. You will interact with customers and provide information about policies and procedures.

The role involves field work, reading meters, locating shut-off valves, and keeping records. Requires high school diploma, 2 years meter experience, valid Montana driver’s license, and passing background checks.

Qualifications

• High school diploma or GED.
• Two years’ experience in water meter installation, repair, and reading.
• Two years’ customer service experience.
• Must possess a valid Montana driver’s license or must be obtained within thirty (30) days of employment.
• Must be able to pass pre-employment drug test and background check.

Responsibilities

• Install new electronic water meters and related equipment in homes, businesses and confined spaces; inspect and replace older or damaged meters and related equipment.
• Install and troubleshoot meter interface units including wiring meter to meter interface unit.
• Measure and record the location of water service shut-off valves; turn water service off and on.
• Inspect, test, disassemble, adjust, assemble and calibrate various sizes of water meters in the field and in the shop; clean meter mechanisms; repair and replace defective parts.
• Investigate customer complaints; provide information and assistance to customers; explain policies and procedures to customers during the course of work activities; assist customers in locating leaks; explain how to make proper repairs.
• Investigate unauthorized use of fire hydrants; inspect for meter tampering; investigate high water consumption; prescribe proper repair procedures.
• Check curb boxes; rethread standpipes and caps on curb boxes; flush out curb boxes; thaw frozen water service lines; flush and set hydrant meters on fire hydrants.
• Participate in in-service training, safety, and energy conservation programs.
• Clean and maintain work vehicle.
• Maintain records and prepare reports.

Skills

Water meter installation

Meter reading

Customer service

Physical stamina

Education

High school diploma or GED

Job description

The City of Billings seeks a Water Meter Technician to install, maintain, test, repair, and replace water meters and related equipment under general supervision. You will interact with customers and provide information about policies and procedures.

The role involves field work, reading meters, locating shut-off valves, and keeping records. Requires high school diploma, 2 years meter experience, valid Montana driver’s license, and passing background checks.