Field Marketing Systems & Analytics Specialist (Hybrid)

Hispanic Alliance for Career Enhancement; Madison (WI); Hybrid; USD 69,000 - 115,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) contribution

Pension plan

Paid time off program

Job summary

Hispanic Alliance for Career Enhancement in Madison, WI is seeking a Field Marketing Business Systems Specialist responsible for educational content creation and vendor management. This hybrid role involves user support for business systems and direct mail integration into Salesforce.

Compensation ranges from $69,000 to $115,000 with comprehensive benefits, including medical, dental, and a 401(k). Applicants must have a background in customer-driven solutions, user acceptance testing, and familiarity with Python or PowerBI.

Qualifications

• Experience with customer-driven solutions or support.
• Basic knowledge of user acceptance testing processes.
• Experience in documenting business processes.

Responsibilities

• Provide operational and user support for business system applications.
• Respond to user issues and elevate systemic problems.
• Document and maintain business processes and rules.
• Conduct user acceptance testing and identify improvement opportunities.

Skills

Customer-driven solutions

User acceptance testing

Business process automation

Documentation of work processes

Technology proficiency (Python, PowerBI)

Tools

Salesforce/Relate platform

Job description

Hispanic Alliance for Career Enhancement in Madison, WI is seeking a Field Marketing Business Systems Specialist responsible for educational content creation and vendor management. This hybrid role involves user support for business systems and direct mail integration into Salesforce.

Compensation ranges from $69,000 to $115,000 with comprehensive benefits, including medical, dental, and a 401(k). Applicants must have a background in customer-driven solutions, user acceptance testing, and familiarity with Python or PowerBI.