Field Manager (Pest Control)

Mira Home; Grand Rapids (MI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

Mira Home in Grand Rapids, MI, is seeking a Field Manager to lead a dedicated team while ensuring exceptional pest management solutions. The role requires leadership in training and compliance with regulations. Candidates should have a high school diploma, management and pest control experience, and a clean driver's license. Benefits include 401(k), health insurance, and paid time off. If you have a passion for customer service and team development, we want to hear from you!

Qualifications

• 3 years management experience in pest control preferred.
• 3 years of pest control experience preferred.
• Ability to lift, bend and work in diverse environments.

Responsibilities

• Lead team to deliver inspections and customer service.
• Train team members in pest control methods.
• Ensure compliance with state regulatory requirements.
• Maintain accurate service and inventory documentation.
• Adhere to safety guidelines and state regulations.
• Manage pest control equipment and vehicle maintenance.
• Address customer inquiries and maintain strong relationships.

Skills

Leadership

Customer service

Pest control practices

Team supervision

Safety compliance

Education

High school diploma or equivalent

Tools

Pest control equipment

Job description

Overview

At Mira Home, we are more than just a pest control company; we are a customer‑focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don’t have to. We pride ourselves on a culture of independence, safety, and exceptional service.

Pay

$52,000 – $60,000 per year (DOE).

Role Overview

As a Field Manager, you will work alongside the Branch Manager to lead a customer‑centric team, ensuring top‑tier pest management solutions and outstanding customer service for each client. Your leadership will drive operational excellence and continuous team growth.

Responsibilities

• Lead the team to deliver detailed inspections, quality service and a customer‑first experience.
• Train and supervise team members in pesticide application, baits, traps and other tailored pest‑control methods.
• Ensure compliance with all state regulatory requirements and company policies.
• Maintain accurate documentation of employee activities, services provided, products used and treatment outcomes.
• Adhere to safety guidelines, product labels and state regulations to ensure safe and compliant practices.
• Manage inventory levels of pest control products and equipment, maintaining proper storage and efficient handling.
• Maintain pest control equipment and vehicles in optimal condition for safe and effective use.
• Address customer inquiries, concerns and complaints promptly and professionally to foster strong relationships.
• Maintain cleanliness and organization in work environments, including vehicles and facilities, and resolve safety hazards, incidents or equipment malfunctions.

Qualifications

• Capable of leading, motivating and empowering a team to exceed operational goals and deliver exceptional customer service.
• Proficient in pest control practices, regulations, and safety standards to ensure compliance and best practices.
• Demonstrated experience supervising teams within pest control, overseeing daily operations and performance.
• State certification in pest control and a valid, clean driver’s license.
• Strong dedication to providing outstanding customer service, effectively resolving issues and ensuring positive interactions.
• Able to perform necessary physical tasks such as lifting, bending and working in diverse environments.

Job Requirements

Education

• High school diploma or equivalent (Required)

Experience

• Management: 3 years (Preferred)
• Pest Control: 3 years (Preferred)

Licenses/Certifications

• Driver’s License (Required)
• Certified Operator License in the State of Michigan (Preferred)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Employment Details

Job Type: Full‑time

Work Location: In person