Field Manager

4rahlp1 American Homes 4 Rent, L.P.; Memphis (TN); On-site; USD 72,000 - 89,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays and PTO accrual

Job summary

American Homes 4 Rent, LP is seeking a skilled Field Manager in Memphis, TN to lead and develop Field Technicians. You will supervise, train, and ensure quality control across maintenance activities, from scoping homes to performing turns and repairs.

You will collaborate with vendors and monitor safety and efficiency on-site. The role requires strong supervisory experience, HVAC knowledge, and proficiency with CRM and CRM-like systems, including Yardi.

Qualifications

• Supervisory/lead experience preferred.
• HVAC knowledge and certifications preferred.
• Experience with basic hand and power tools.

Responsibilities

• Guide and coach the Field Technicians to meet objectives and policies.
• Manage Tenant Turn and ensure property inventory aligns with standards.
• Inspect ongoing work to ensure Contractor and Technician compliance with specs.
• Report property status and costs in CRM and Yardi databases.
• Process mobile work orders within required timeframes.

Skills

Team leadership

Coaching and training

Safety awareness

English proficiency

Education

High School Diploma or GED

Associate’s Degree or technical training

Tools

Microsoft Office

Apple iPad

FieldOne

CRM

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Join our team as a Field Manager, where you’ll play a crucial role in guiding the administration, supervision, training, and quality control of Field Technicians in your assigned area. You’ll be instrumental in ensuring the performance of Field Technicians who carry out a diverse range of duties, including scoping homes, performing turns, ordering and confirming third-party vendor work, and conducting maintenance repairs, troubleshooting, and installation at AMH properties.

Your contribution will help maintain the functionality and condition of the homes, while fostering a clean and safe work environment and delivering excellent customer service.

Key Responsibilities:

• Guide your team, providing coaching, performance feedback, and training that supports continuous improvement of previously delivered objectives, goals, and policies and procedures.
• Manage the tenant move-out process, ensuring that the property inventory aligns with Company standards as part of the Tenant Turn process.
• Inspect work-in-progress, ensuring that the technicians meet specifications and adhere to Company standards.
• Report status updates or issues with properties and associated costs in both CRM and Yardi databases.
• Update and complete mobile work orders received from the Maintenance Scheduler within the given timeframe to ensure tenant satisfaction.
• Respond to emergency service calls when on call.
• Perform minimal self-work at properties using appropriate tools and ladder in accordance with established processes, guidelines, and property/occupancy inspection and eviction lockouts as needed.

Requirements:

• High School Diploma or GED.
• Associate’s Degree or technical training certification is a plus.
• One to two years of supervisory/lead experience is preferred.
• Minimum of six years of Residential/Property Maintenance or related experience.
• Experience with basic hand tools and power tools.
• Working knowledge of Microsoft Office (Word, Excel, Outlook) required and experience using an Apple iPad is preferred.
• HVAC experience required.
• Experience with FiledOne and CRM is a plus.
• Valid driver’s license required.
• Universal EPA Certification or HVAC Type II Certification preferred in applicable states.
• Demonstrated knowledge of occupational hazards and safety methods (OSHA).
• Proficiency in English.
• Ability to perform basic measurement and calculations.
• Ability to lift/carry 50 pounds to waist height, 50 pounds to shoulder height, and 20 pounds above the head.
• Ability to climb ladders (A-frame and extension ladders) to perform tasks such as tree trimming with the use of a handsaw or clippers and removal of debris and leaves from roof gutters.

Compensation

Compensation The anticipated pay range/scale for this position is $71,545.00 to $89,000.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive quarterly bonus payments.

Perks and Benefits

• medical, dental and vision insurance
• flexible spending accounts and/or health savings accounts
• dependent savings accounts
• 401(k) with company matching contributions
• employee stock purchase plan
• and a tuition reimbursement program
• The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.

Since 2012, we’ve worked to deliver thousands of residents across the U.S. the joys of single-family living, with the flexibility of leasing and backing of our professional support. That’s why we're building a team that understands the power of community. We take care of each other, so that together we can take care of the people that make their home with us. As we expand, our team is always on the lookout for passionate and talented individuals to join us in simplifying the way America lives.

Thank you for your interest! Learn more: https://www.amh.com/about

American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. Know your rights.

In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

AMH participates in the E‑Verify program. Learn more about E‑Verify.

Illinois Privacy Notice: IL E‑Verify Notice. Information regarding our collection and use of your personal information can be found here.

CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found here.

Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.