Field Manager

American Greetings; Indianapolis (IN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Company Car

Tablet

iPhone

Full Benefits

401K Retirement Plan

Job summary

American Greetings in Indianapolis, IN is seeking a Field Manager with a retail leadership background to drive sales and implement corporate programs across a defined territory. You will lead a team of associates, hire and develop staff, and maintain strong store partnerships.

Ideal candidates have 3+ years of supervisory retail experience, strong communication skills, and proficiency with MS Office. This role involves extensive travel and benefits like a company car and full benefits.

Qualifications

• 3+ years retail supervisory/managerial experience.
• Bachelor’s degree or equivalent experience in lieu of degree.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Lead a team of associates to execute programs and maximize sales in the territory.
• Manage a territory generating approximately $12.5 million in sales and top accounts.
• Build and maintain strong relationships with store managers and personnel.
• Oversee merchandising cycles and ensure displays meet corporate standards.
• Hire, onboard, and coach direct reports; partner with HR as needed.

Skills

Leadership

Communication

Retail management

Time management

Multi-tasking

Customer relations

Microsoft Outlook

Microsoft Excel

Microsoft Word

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

CRM systems

Job description

Job Description

AMERICAN GREETINGS has an exciting career opportunity based in the Indianapolis, IN area for an experienced candidate with a background in retail management and a desire to jump into the rewarding and challenging business of the social expressions industry.

Job Description

AMERICAN GREETINGS has an exciting career opportunity based in the Indianapolis, IN area for an experienced candidate with a background in retail management and a desire to jump into the rewarding and challenging business of the social expressions industry.

The Field Manager is responsible for ensuring exceptional retail service and execution, while maximizing sales of American Greetings products within a defined geographic area (territory). The Field Manager ensures that all programs and customer initiatives are implemented in assigned accounts to planned intent. Ultimately, the Field Manager is the face of the American Greetings brand in their territory and works to build strong relationships with the management and store personnel of the accounts for which they are responsible. The Field Manager is responsible for the hiring, onboarding, training, development and overall management of all non-exempt staff within their assigned territory, which could vary between 50-60 direct reports.

Territory Boundaries Are

North: Lafayette, IN

South: Columbus, IN

East: Connersville, IN

West: Covington, IN

As part of the Field Sales Operations Team, you will:

• Lead a team of associates to execute chain and corporate programs in order to maintain account standards and profitably maximize sales. Review sales performance to forecast in assigned accounts and implements programs to meet goals. Responsible to call on accounts within assigned territory as per established call frequencies.
• Manage a territory which generates approximately $12.5 million in sales and includes top accounts.
• Build and maintain a good relationship with managers, owners, and other personnel within assigned accounts, while conforming to all established company policies, procedures, and terms of sales.
• Manage the Merchandiser Service Cycle to maintain account standards and maximize sales volume at store level.
• Effectively execute and maintain regular work with schedules with merchandisers to ensure displays are set up and maintained to corporate and chain standards using the approved service budgets.
• Interview, hire, and train direct reports, maintaining compliance with all recruitment and onboarding laws and regulations, and Company policies and processes. Provide ongoing coaching and performance feedback to associates and partner with District Manager and Human Resources as needed on employment related matters.
• Coordinate set-ups for new accounts and revisions.
• Responsible for achieving the annual territory sales forecast, service model goals and key metrics as well as managing expense, merchandiser, and credit budgets.
• Perform all other duties as assigned.

Work Environment

• Must have a valid driver’s license
• While performing the duties of this job, the employee is exposed to a retail environment and a home-based office environment.
• Extensive travel within the assigned territory will be up to 70% of the time. Travel outside the territory will be required as needed.
• May require extensive time driving in a vehicle
• Will be required to travel occasionally overnight, by car and/or by plane.

We offer:

• Competitive Salary
• Company Car
• Tablet
• iPhone
• Full Benefits
• 401K Retirement Plan

Experience Required

• 3 or more years retail experience in a supervisory/managerial role.

Knowledge, Skills & Abilities

• Energetic, self-motivated and results oriented with a clear focus on high performance.
• Excellent communication skills both written and verbal.
• Ability to influence and collaborate, both internally and externally
• Computer experience required, including proficiency with Microsoft Outlook, Excel and Word
• Excellent organizational skills, demonstrated effective time management and communication, including the ability to multi-task
• Attention to detail and timely follow up is essential.
• Capable of working independently with minimal supervision, and managing frequently changing priorities

Education Required

Bachelor’s degree, or equivalent years of retail/management experience in lieu of degree.

Career Site Category

Corporate Jobs