Field Manager

American Greetings; Columbia (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company Car

Laptop

iPhone

Full Benefits

401K

Job summary

AMERICAN GREETINGS is seeking a Field Manager in the Columbia, TN area. This full-time salaried role focuses on exceptional retail service, executing corporate programs, and maximizing sales across a defined geographic territory.

You will hire, train, and coach associates, develop relationships with store personnel, and drive annual sales forecasts while managing budgets and travel up to 70% of the time.

Qualifications

• 3+ years experience in a supervisory/managerial role.
• Bachelor’s degree, or equivalent years of retail/management experience in lieu of degree.

Responsibilities

• Lead a team of associates to execute chain and corporate programs to maximize sales.
• Build and maintain relationships with managers, owners and personnel within accounts.
• Manage merchandiser service cycle to maintain standards and maximize store level sales.
• Coordinate set-ups for new accounts and revisions; ensure displays meet corporate standards.

Skills

Team Leadership

Sales & Merchandising

Customer relationships

Communication skills

MS Office skills

Driving/travel readiness

Multi-tasking

Independent work

Education

Bachelor’s degree or equivalent retail/management experience

Tools

Microsoft Outlook

Excel

Word

iPhone apps

Job description

Job Description

AMERICAN GREETINGS has an exciting career opportunity based in the Columbia, TN area for an experienced candidate with a background in retail or management and a desire to jump into the rewarding and challenging business of the social expressions industry. This is a full-time salaried role.

The Field Manager is responsible for ensuring exceptional retail service and execution, while maximizing sales of American Greetings products within a defined geographic area (territory). The Field Manager ensures that all programs and customer initiatives are implemented in assigned accounts to planned intent. Ultimately, the Field Manager is the face of the American Greetings brand in their territory and works to build strong relationships with the management and store personnel of the accounts for which they are responsible. The Field Manager is responsible for the hiring, onboarding, training, development and overall management of all associates within their assigned territory, which could vary between 40-49 direct reports.

Territory Borders

• North: Clarksville, TN
• South: Selmer/Lawrenceburg/Polaski, TN
• East: Murfreesboro, TN
• West: Hamilton, AL

As part of the Field Sales Operations Team, you will:

• Lead a team of associates to execute chain and corporate programs in order to maintain account standards and profitably maximize sales. Review sales performance to forecast in assigned accounts and implements programs to meet goals. Responsible to call on accounts within assigned territory as per established call frequencies.
• Build and maintain a good relationship with managers, owners, and other personnel within assigned accounts, while conforming to all established company policies, procedures, and terms of sales.
• Manage the Merchandiser Service Cycle to maintain account standards and maximize sales volume at store level.
• Effectively execute and maintain regular work with schedules with merchandisers to ensure displays are set up and maintained to corporate and chain standards using the approved service budgets.
• Interview, hire, and train direct reports, maintaining compliance with all recruitment and onboarding laws and regulations, and Company policies and processes. Provide ongoing coaching and performance feedback to associates and partner with District Manager and Human Resources as needed on employment related matters.
• Coordinate set-ups for new accounts and revisions.
• Responsible for achieving the annual territory sales forecast, service model goals and key metrics as well as managing expense, merchandiser, and credit budgets.
• Perform all other duties as assigned.

Work Environment

• Must have a valid driver’s license and meet eligibility requirements to be a company driver.
• While performing the duties of this job, the employee is exposed to a retail environment and a home-based office environment.
• Extensive travel within the assigned territory may be up to 70% of the time. Travel outside the territory will be required as needed.
• May require extensive time driving in a vehicle
• May be required to travel overnight, by car and/or by plane.

We offer: Competitive Salary, Company Car, Laptop, iPhone, Full Benefits, 401K Retirement Plan

Experience Required

3 or more years experience in a supervisory/managerial role.

Knowledge, Skills & Abilities

• Energetic, self-motivated and results oriented with a clear focus on high performance.
• Excellent communication skills both written and verbal.
• Ability to influence and collaborate, both internally and externally.
• Computer experience required, including proficiency with Microsoft Outlook, Excel and Word. Ability to use an I-Phone and related apps.
• Excellent organizational skills, demonstrated effective time management and communication, including the ability to multi-task.
• Attention to detail and timely follow up is essential.
• Capable of working independently with minimal supervision, and managing frequently changing priorities.

Education Required

Bachelor’s degree, or equivalent years of retail/management experience in lieu of degree.

Career Site Category

Corporate Jobs