Field Maintenance Technician I

TransCore; Orlando (FL); On-site; USD 28,000 - 39,000; Full time

Job summary

TransCore (TCI), a subsidiary of ST Engineering, is seeking a Technician I – Preventative Maintenance in Orlando, FL to perform preventive maintenance, inspections, testing, and repairs on toll collection systems, roadway communications, video surveillance, lane equipment, and related infrastructure.

You will document maintenance activities, respond to service requests, and ensure equipment reliability. A valid driver's license and willingness to work nights, weekends, and holidays are required.

Qualifications

• High school diploma, GED, or equivalent preferred.
• Typically requires 0–2 years of related experience.
• Experience with tolling systems, communications equipment, networking, electronics, or transportation technology is preferred but not required.
• Must have and maintain a valid driver’s license; driving is essential.
• Ability to operate bucket trucks and work at elevated heights.
• Basic knowledge of electrical/electronic, networking, and computer hardware; familiarity with Windows OS.
• Ability to troubleshoot routine equipment and system issues and document activities.
• Willingness to follow safety procedures and work a rotating schedule.

Responsibilities

• Perform scheduled preventive maintenance on tolling infrastructure and field equipment.
• Service, install, troubleshoot, maintain, and repair customer equipment and related systems on site.
• Inspect, test, calibrate, and document maintenance for tolling devices and equipment.
• Maintain video surveillance, lane devices, toll equipment, network gear, RF gear, switches, and UPS units.
• Install, configure, and maintain electronic equipment and firmware; support upgrades.
• Respond to service calls and alarms within established timeframes.
• Diagnose issues and replace hardware, software, modules, and PCB components as needed.
• Conduct field testing and functional performance checks.
• Complete reports and maintenance records accurately; manage spare parts and inventory.
• Operate company vehicles and field support equipment as required.
• Provide on-call coverage including nights, weekends, and holidays.

Skills

Tolling systems

Networking equipment

Electronics

Documentation

Communication

Driver's license

Teamwork

Safety awareness

Power tools

Education

High school diploma or GED

Tools

Microsoft Windows

Field testing equipment

Job description

TransCore (TCI), a subsidiary of ST Engineering, is currently seeking a Technician I – Preventative Maintenance to join our team in Orlando, Florida.

Job Summary

The Technician I – Preventative Maintenance (PM) performs preventive maintenance, inspection, testing, troubleshooting, repair, and documentation activities on toll collection systems, roadway communications equipment, video surveillance systems, lane equipment, and associated transportation technology infrastructure. This position supports the reliability and availability of customer systems through scheduled maintenance activities and corrective actions when required.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned:

• Perform scheduled preventive maintenance activities on tolling infrastructure and associated field equipment.
• Perform on-site servicing, installation, troubleshooting, maintenance, and repair of customer equipment and related systems.
• Inspect, test, clean, calibrate, and document maintenance activities for tolling devices and equipment.
• Perform preventive and corrective maintenance on video surveillance equipment, lane devices, toll collection equipment, network communications equipment, RF equipment, switches, antennas, UPS units, cabling, and related infrastructure.
• Install, configure, and maintain electronic equipment, wiring, component systems, firmware, and associated hardware, including upgrades and modifications.
• Respond to maintenance requests, service calls, and system alarms within established timeframes.
• Diagnose system issues, isolate faults, and perform hardware, software, module, and printed circuit board (PCB) replacements as needed.
• Conduct field testing, equipment verification, and functional performance checks.
• Accurately complete reports, logs, maintenance records, work orders, and shift-to-shift communications in accordance with established policies, procedures, and customer requirements.
• Maintain spare equipment, tools, inventory, and replacement parts in accordance with established guidelines.
• Operate company vehicles, bucket trucks, and other field support equipment as required to perform assigned duties.
• Provide on-call support, including nights, weekends, and holidays, as required.
• Comply with all applicable safety policies, procedures, and operational requirements.
• Restore equipment to operational status as quickly as possible.
• Perform other duties as assigned.

Requirements and Qualifications

• High school diploma, GED, or an equivalent combination of education, training, and experience preferred.
• Typically requires 0-2 years of related experience.
• Experience with tolling systems, communications equipment, networking, electronics, computer hardware, or transportation technology infrastructure is preferred but not required.
• Must possess and maintain a valid driver's license and meet TransCore's driving requirements. Driving is an essential function of this position.
• Ability to safely operate bucket trucks and perform work at elevated heights, with or without reasonable accommodation.
• Basic knowledge of electrical, electronic, networking, computer hardware, and Microsoft Windows operating systems preferred.
• Ability to troubleshoot and resolve routine equipment and system issues.
• Strong attention to detail and ability to accurately document maintenance activities, work orders, and service records.
• Ability to learn new technologies, tools, and processes.
• Ability to use hand tools and work with electronic components and equipment.
• Ability to communicate effectively and work collaboratively in a team environment.
• Ability to follow written and verbal instructions, policies, procedures, and safety requirements.
• Ability to work a rotational schedule, including nights, weekends, holidays, and extended hours based on operational requirements.

Desired Skills and Experience

• CompTIA A+ certification preferred.
• Familiarity with toll collection systems, roadway technology systems, or intelligent transportation systems (ITS) preferred.
• Experience with networking and communications equipment preferred.

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.

While performing the duties of this position, the employee may be required to stand, walk, sit, reach, bend, stoop, kneel, crouch, climb, balance, use hands to handle or manipulate objects, and communicate effectively. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

This position may require work in indoor and outdoor environments and exposure to varying weather conditions, moving traffic, moving mechanical equipment, testing equipment, energized electrical equipment, noise, dust, and other conditions commonly associated with field service and maintenance operations. Travel to customer, project, or work locations, including locations more than 100 miles from the reporting location, may be required using a company vehicle.

*TransCore complies with applicable federal and state disability laws and provides reasonable accommodations to qualified individuals with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.