Field Maintenance Technician

Chartis Federal; Harlingen (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Chartis Federal in Texas seeks a Field Maintenance Technician to perform preventive and corrective maintenance on U.S. Customs and Border Protection mobile surveillance and related systems, including MVSS/MSC platforms, LMR equipment, and associated C2 systems.

You will work hands-on, troubleshoot, replace LRUs, document actions in ILSS/Maximo, and travel regionally up to 25% to support CBP operations.

Qualifications

• 3+ years in tactical communications installation and maintenance.
• U.S. citizenship required; ability to pass background checks.
• Ability to lift 50 lbs+, climb ladders and work outdoors.

Responsibilities

• Perform preventive and corrective maintenance, fault isolation, and removal/replacement of LRUs on mobile surveillance, tower, and sensor network systems.
• Troubleshoot and restore proprietary system software to full operational capability.
• Assist Sector Fleet with recovery of surveillance systems and equipment mounted on disabled trucks.
• Operate within CBP sustainment facilities, managing forward‑deployed spares.
• Complete Organizational and Intermediate Level maintenance per manuals and SOPs.
• Document maintenance actions, inventory, and asset condition in ILSS/Maximo.
• Support installation, integration, testing, programming, and troubleshooting of LMR equipment.
• Escalate maintenance issues within 48 hours to supervisor.
• Provide Help Line telephonic support during business hours.
• Travel locally/regionally up to 25% for maintenance activities.

Skills

Tactical communications

Mobile surveillance maintenance

Troubleshooting

Field service

Tools

ILSS/Maximo

Gantry Crane

Forklift

Pallet jack

Job description

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected on the battlefield, on the border, and in our backyards.

Position Summary

Chartis Federal is seeking a Field Maintenance Technician to perform preventive and corrective maintenance, fault isolation, and sustainment support for U.S. Customs and Border Protection’s mobile surveillance systems, approximately 165 Mobile Video Surveillance Systems (MVSS/MVSS-R) and 90 Mobile Surveillance Capability systems (MSC/MSC-Lite), supporting U.S. Border Patrol operations along the southern and northern borders.

This role performs hands‑on maintenance, troubleshooting, and repair of mobile surveillance platforms, tactical communications and Land Mobile Radio (LMR) equipment, and associated command‑and‑control systems to reduce downtime and sustain operational availability for Border Patrol Agents.

Responsibilities

• Perform preventive and corrective maintenance, fault isolation, and removal/replacement of failed Line Replaceable Units (LRUs) on mobile surveillance, tower, and sensor network systems
• Troubleshoot and restore proprietary system software to full operational capability
• Assist Sector Fleet with recovery of surveillance systems and equipment mounted on disabled trucks
• Operate within CBP sustainment support facilities, managing forward‑deployed spares
• Complete Organizational and Intermediate Level maintenance per system maintenance manuals, maintenance plans, and SOPs
• Document all maintenance actions, inventory, and asset condition in the Integrated Logistics Support System (ILSS)/Maximo
• Support installation, integration, testing, programming, and troubleshooting of LMR and tactical communications equipment
• Escalate maintenance issues that cannot be resolved locally to the immediate supervisor within 48 hours
• Provide Help Line telephonic support during normal business hours (0600–1800 local time)
• Travel locally/regionally (up to 25%) within the assigned area of operation to maintain surveillance technologies
• Operate specialized tools and equipment (gantry cranes, pallet jacks, hoists, forklifts) in support of sustainment activities
• Climb ladders and mobile systems safely to perform maintenance and repairs at elevated heights

Requirements

• Minimum of 3 years of experience in tactical communications installation and integration, electronic systems repair, mobile surveillance system maintenance, testing, programming, troubleshooting, and design, or equivalent
• Valid state‑issued driver’s license, required to travel to repair and maintenance sites
• Gantry Crane Operator certification (current, or ability to obtain within 180 days of hire)
• Ability to lift objects in excess of 50 lbs., climb ladders and mobile systems, and work in outdoor/field conditions, including extreme weather
• U.S. citizenship required; Lawful Permanent Resident status is not accepted for this contract
• Must satisfy CBP pre‑screening requirements (no felony conviction within the past 36 months; no illegal drug use within the past 12 months) and obtain a favorably adjudicated Tier 4 (T4) or Tier 5 (T5) background investigation
• Must complete DHS IT Security Awareness Training and Privacy Training, and sign the DHS Rules of Behavior, within 30 days of assignment

Preferred Qualifications

• Experience maintaining CBP/DHS mobile surveillance systems (MVSS, MSC) or similar tactical/border security technology
• Experience with ILSS/Maximo or comparable logistics and asset‑tracking systems
• OSHA and ANSI/TIA safety training or certification

Work Environment / Physical Requirements

• Field and remote‑site environment, including maintenance shops and outlying locations
• Exposure to potentially hazardous conditions (electrical shock, falls, chemicals, wildlife, hostile environments) and extreme weather
• Requires climbing tall ladders and mobile systems, lifting objects over 50 lbs., and crouching or crawling in small work areas
• Up to 25% local/regional travel within the assigned area of operation

Why Join Chartis Federal?

We offer a competitive compensation and benefits package, including:

• Retirement plans with company contributions
• Professional development opportunities and career growth support
• A dynamic and collaborative work environment where your contributions are valued

At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions.

Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E‑Verify.