Field Maintenance & Repair Technician – Equipment Specialist

Smarte Carte; Detroit (MI); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Group Health &Dental Insurance

Company Paid Life Insurance

Company Paid Short-Term Disability

Matching 401k

Paid Time Off

Paid Holidays

Wellness Reimbursement Program

Bonus eligible

Job summary

Smarte Carte is seeking a Field Maintenance and Repair Technician to service Great Lakes Crossing and surrounding MI locations. The role involves maintenance and repair of carts, strollers, massage chairs, and locker systems, with daily local travel and periodical collections.

The position is full-time with benefits and bonus eligibility; nights, weekends and holidays may be required. A valid driver’s license is required and an associate degree is preferred.

Qualifications

• Minimum 3 years field-based product support experience.
• Minimum 3 years in a customer service role.
• Basic understanding of electro/mechanical assembly, troubleshooting and repair.
• Valid driver's license required.
• 2 year associates or technical degree preferred.

Responsibilities

• Maintain and repair equipment at Great Lakes Crossing and surrounding area.
• Perform monthly collections and end-of-month paperwork.
• Inspect and maintain carts, strollers, massage chairs, lockers and related systems.
• Manage inventory of replacement parts and tools.
• Ensure compliance with state/federal laws and company policies.
• Travel locally within assigned radius and assist with new location installations.

Skills

Strategic planning

Customer service

Communication

Organization

Mechanical aptitude

Education

Associate degree

Job description

Smarte Carte is seeking a Field Maintenance and Repair Technician to service Great Lakes Crossing and surrounding MI locations. The role involves maintenance and repair of carts, strollers, massage chairs, and locker systems, with daily local travel and periodical collections.

The position is full-time with benefits and bonus eligibility; nights, weekends and holidays may be required. A valid driver’s license is required and an associate degree is preferred.