Field Learning Manager

HelloFresh; Irving (TX); On-site; USD 69,000 - 77,000; Full time

Benefits offered by this job

401k match

Parental leave & PTO

Health plans

HelloFresh subscription discounts

Job summary

HelloFresh Adventures in Texas is seeking a Field Learning Associate Manager to lead learning for employees in our fulfillment center. You will be the site point of contact for Field Learning and help build onboarding and on-the-job training programs.

You will develop specialists and trainers, partner with operations, review reports for senior leadership, and promote food safety and a customer-first culture across the site.

Qualifications

• Bachelor's degree or higher in Supply Chain, Education, Business Management, Project Management, Adult Learning, or related fields.
• 2+ years leading, training and developing exempt and non-exempt team members in fast-paced environments such as Retail/Hospitality/Tech or Production/Warehouse.
• Willingness to travel up to 15% of the time.
• Effective communication and facilitation in classroom settings.
• Proficiency with Google Suite applications.

Responsibilities

• Manage and develop Field Learning Specialist and Ops Trainers to identify and remove operational and training barriers.
• Partner with local team and cross-functional leadership to deliver training products at a site level.
• Share and exchange best practices with direct reports and peers within the Field Learning network.
• Manage DC relationships and deliver a positive experience to local site partners and support teams (Ops, Safety, FS&Q, HR, etc.).
• Review DC level reporting and disseminate to key DC stakeholders and senior leadership of field learning and local business partners.
• Oversee training initiatives, ensuring deadlines are met and conducting needs-based assessments while communicating progress to Sr. Field Learning Managers.
• Review and maintain proper training records for compliance while overseeing the Powered Equipment program for your site.
• Create a positive team dynamic that encourages trainers to ask questions, provide feedback, and stay focused on customer experience.

Skills

Leadership

Training & Development

Communication

Google Suite

Travel readiness

Education

Bachelor's Degree in relevant field

Tools

Google Workspace

Job description

HelloFresh Adventures Since the digitization of the grocery and meal delivery industry, HelloFresh has been at the forefront of revolutionizing the way we eat by making it more convenient and exciting to whip up mouthwatering meals from home! With over 500% growth since our inception in 2011, we’re now active and growing in 9 different countries across 3 continents! Come see what’s cookin’ at HelloFresh!

Position Overview

As a Field Learning Associate Manager and a member of the leadership team in one of our Fulfillment Centers, your role will be to manage the learning needs of all employees in the building. Your role will support the creation and delivery of products that improve the overall onboarding and the on- the - job learning experience. You will be the site POC for Field Learning and a key player building internal and external relationships between operations and Field Learning.

You will

• Manage and develop Field Learning Specialist and Ops Trainers to identify and remove operational and training barriers
• Partner with the local team and cross functional leadership to deliver training products at a site level.
• Share and exchange best practices with direct reports and peers within the Field Learning network.
• Manage DC relationships and deliver a positive experience to local site partners and support teams (Ops, Safety, FS&Q, HR, etc.)
• Review DC level reporting and disseminate to key DC stakeholders and senior leadership of field learning and local business partners.
• Oversee training initiatives, ensuring deadlines are met, conduct needs based assessments internally while evaluating and communicating progress to Sr. Field Learning Managers.
• Review and maintain proper training records for compliance while overseeing the Powered Equipment program for your site.
• Create a positive team dynamic that encourages trainers to ask questions, provide feedback, adapt to the ever-changing business and stay focused on the customer experience.
• Promote food safety, quality and a safety-first culture at a site and national level.

You are

• Personable: you are interested in training others and enjoy the challenges that come with teaching others
• Versatile: you are a committed partner that focuses on developing and leading teams
• Bold: you are a flexible, organized and optimistic
• Bright: you have successfully contributed to major projects, training initiatives and supported programs in a warehouse environment , retail or food service environment.
• Innovative : You are open minded to alternative approaches that support local initiatives
• Customer-focused: You are obsessed with delivering a positive customer experience and you strive to deliver a product that is second to none
• Able to lift up to 50 pounds with or without assistance
• Able to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation
• Able to work in a cold environment , sit for periods of time for virtual team meetings, and well versed in computers.

You have

• Bachelor's Degree, Specialist Degree or Certification in Supply chain, Education, Business management, Project Management ,Adult Learning and Training other relevant fields
• 2 + years of employee engagement, team building and training teams in fast paced environments such as Retail/ Hospitality/ Tech or Production/ Warehouse management
• 2 + years work experience directly leading, training and developing exempt and non- exempt team members to maximize results
• Proven experience in communication and facilitating teachings in a classroom setting
• Willingness to travel up to 15 % of the time
• Ability to communicate; express ideas and thoughts clearly and with tact and diplomacy
• Organized and able to manage multiple deliverables at a time
• Proven experience in Google suites applications

You’ll get

• Competitive Pay & 401k company match that vests immediately upon participation
• Generous parental leave & PTO policy
• $0 monthly premium and other flexible health plans
• Amazing discounts, including up to 75% off HelloFresh subscription
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be supplemented at any time with or without notice.

Texas Pay Range

$69,300—$77,000 USD