Field Lead Technician

IICRC; Jacksonville (FL); On-site; USD 51,577,000 - 60,174,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

401(k) and 401(k) matching

Paid time off

Paid IICRC certification

Advancement opportunities

Company phone

Training & development

Competitive salary

Job summary

Paul Davis Restoration seeks a Field Lead Technician (Mitigation) to lead on residential and commercial projects damaged by water, fire, storm, or mold. You’ll guide teammates and manage projects with digital tools for accurate reporting.

You’ll use RMS, Xactimate, and Mitigate, uphold precise standards, and contribute to a culture of truth, values, and mission. On-call rotation and paid certifications support your development.

Qualifications

• Strong technical aptitude and comfort with technology (iPhone, iPad, job management systems).
• Exceptional attention to detail and process accuracy.
• 1+ years of experience in construction, restoration, or related skilled trades.
• Ability to work independently and manage multiple tasks methodically.
• Excellent written and verbal communication — clear, direct, and factual.
• Valid driver’s license and ability to operate company vehicles safely.

Responsibilities

• Lead and train technicians in the field and warehouse.
• Use RMS, Xactimate, and Mitigate for documentation and project tracking.
• Perform damage assessments, moisture inspections, and set restoration equipment per protocols.
• Communicate job details clearly with customers and internal teams.
• Maintain vehicles, tools, and equipment in clean, organized condition.
• Accurately log time, notes, and photo documentation for each job.
• Participate in an on-call rotation for emergency response.
• Paid IICRC certifications and ongoing technical development.

Skills

Technical aptitude

Attention to detail

Experience in restoration

Independent work

Communication skills

Driver's license

Education

Prior restoration experience

IICRC certifications

Tools

RMS

Xactimate

Mitigate

Job description

Benefits

• Company cell phone/cell phone allowance
• Company shirts
• Paid IICRC training
• Medical, Dental and Vision Benefits
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Competitive salary

Do you take pride in getting things right the first time? Do you value structure, accuracy, and using technology to create reliable, measurable results? We’re a diverse and inclusive company built on systems, process, and trust — and we’ve been serving communities in their time of need for since 1966. Here, your technical expertise, accuracy, and commitment to doing the job right make a real impact.

Join a Team Where Precision Meets Purpose

Field Lead Technician

$18.00 – $21.00 per hour
+ On-Call and Overtime Bonuses
+ Paid IICRC Certification and Advancement Opportunities

As a Field Lead Technician (Mitigation), you’ll lead by example on residential and commercial jobs impacted by water, fire, storm, or mold damage. You’ll use digital tools and data-driven processes to manage mitigation projects, ensuring work is completed to precise standards, safely, efficiently, and on time.

This position is ideal for someone who:

• Enjoys being the subject matter expert others rely on.
• Values accuracy, structure, and independence.
• Finds satisfaction in following systems and improving them.
• Prefers recognition through results and technical excellence.

What You’ll Do

• Lead and train technicians in the field and warehouse.
• Use digital tools such as RMS, Xactimate, and Mitigate for documentation and project tracking.
• Perform damage assessments, moisture inspections, and set restoration equipment per standard protocols.
• Communicate job details clearly and factually with customers and internal teams.
• Maintain vehicles, tools, and equipment in clean, organized condition.
• Accurately log time, notes, and photo documentation for each job.
• Participate in an on-call rotation for emergency response.
• Paid IICRC certifications and pursue ongoing technical development.

Required Education/Experience

• Strong technical aptitude and comfort with technology (iPhone, iPad, job management systems).
• Exceptional attention to detail and process accuracy.
• 1+ years of experience in construction, restoration, or related skilled trades.
• Ability to work independently and manage multiple tasks methodically.
• Excellent written and verbal communication — clear, direct, and factual.
• Valid driver’s license and ability to operate company vehicles safely.

Preferred Education/Experience

• Prior restoration experience.
• IICRC certifications (or willingness to earn them).

The role offers

• Paid IICRC certification and ongoing technical training.
• A structured career path with room to advance.
• A tech-forward environment that values process improvement and factual accuracy.
• A team that operates with Truth, Values, Vision, Mission, and our 10 Serving Basics every day.

Why Paul Davis

For nearly six decades, Paul Davis Restoration has helped property owners rebuild their lives after disaster. We’re known for our commitment to process, accuracy, and excellence, supported by a culture that values both independence and teamwork.

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.