Field IT Technician – Onsite Support and Hardware Expert

Beacon Credit Union

Martin Heights (IN)

On-site

USD 45,000 - 65,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

Paid time off

401(k) match

Incentive/bonus program

Tuition reimbursement

Job summary

Beacon Credit Union is seeking an IT Hardware Technician to maintain office IT hardware and cabling, ensuring high system availability and professional appearance. The role covers on-site support across multiple Indiana locations with regular travel to Beacon offices to perform repairs, installs, and maintenance.

Hours align with a standard 8–5 schedule, plus periodic Saturday rotation with telecommuting options.

Qualifications

One to three years of technical experience.
In-depth knowledge of installing and configuring PCs, thin clients, and peripheral hardware and software.
Working knowledge of Microsoft Active Directory Services, DHCP, DNS and networking.
Experience with desktop operating systems (Windows and Linux) and standard software applications.

Responsibilities

Maintains hardware and cabling at BCU office locations; troubleshoots IT hardware issues and performs repairs.
Serves as initial contact for user technical issues and coordinates with Infrastructure Services Team; informs Application Services Manager of status.
Configures and installs computers, thin clients, monitors, network gear, printers and copiers; upgrades OS and software using standard packages.
Assists hardware troubleshooting across offices including phones/video systems and cabling deployments.
Completes training to advance technical skills of the BTech team.
Performs other duties as assigned by management.