Field IT Support Technician

Lensa; Walnut Creek (CA); On-site; USD 60,000; Full time

Job summary

A leading IT services company is seeking an Entry-level Field IT Support Technician. You will provide onsite support for various computer systems and have the opportunity to undergo paid training. This role includes driving to customer locations and maintaining necessary equipment, offering a comprehensive benefits package.

Benefits

Medical, dental, vision, life insurance

401(k) with up to 6% matching

Paid holidays, vacation and sick days

Company vehicle for work purposes

Remote working options with provided equipment

Qualifications

• 1+ years of technical experience in hardware/networking.
• A+ and/or Network+ certified is a plus.
• Ability to lift at least 50 pounds consistently.

Responsibilities

• Perform onsite installation and maintenance support on computer equipment.
• Maintain an inventory of repair parts and document work through service tracking.
• Travel to customer sites using a company vehicle.

Skills

Good communication skills

Customer service experience

Education

Technical associates degree

Job description

1 week ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Reynolds & Reynolds Inc, is seeking professionals in Walnut Creek, CA. Apply via Lensa today!

Position Description

As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.Some of the hardware you will be working with is as follows:Application Servers PC's Cabling Switches Printers Routers Fiber Converters Scanners

Training

You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures.

Requirements

Technical associates degree or equivalent work experience~^~1+ years of technical experience (hardware/networking)~^~Must be able to lift at least 50 pounds on a consistent basis~^~Must be able to attend a paid training class in Texas~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years~^~Good communication skills~^~Customer service experience~^~A+ and/or Network+ certified is a plus~^~Ability to travel, with hotel stays, up to 25% of the time

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Company vehicle for work purposes- Working remotely with a company cell phone, laptop, and other provided home office equipment- Paid holidays, vacation and sick daysReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Salary

60,000.00 - 60,000.00 / Yearly

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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