Field IT (GA, Tucker)

Bethyl Laboratories, Inc; Tucker (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) retirement savings plan with公司匹

Comprehensive medical, dental, and vis

Voluntary FSA, life insurance, and dis

Support Feeding the Future charity

Opportunities for advancement

Job summary

Five Star Food Service is seeking a motivated Field IT Operations Technician to support Micro Market technology across the Savannah service area. You will troubleshoot hardware, network, connectivity, surveillance, and inventory systems while delivering excellent customer service.

This hands-on role requires a self-starter who can manage multiple priorities and work independently in a fast-paced environment. Travel within the service area is required to install, upgrade, and maintain equipment.

Qualifications

• Strong networking and connectivity troubleshooting skills.
• Experience diagnosing and repairing PC hardware and peripherals.
• Knowledge of Cat5, Cat6, and BNC cabling.
• Strong communication, customer service, and organizational skills.
• Ability to work independently and manage multiple priorities.
• CompTIA A+, Network+, MCP, or similar technical certifications preferred.
• Ability to lift 35+ pounds and perform installation-related physical tasks.

Responsibilities

• Install, support, and maintain Micro Market technology and equipment.
• Troubleshoot network, hardware, connectivity, and handheld device issues.
• Monitor system performance and complete service calls and repairs.
• Install and maintain routers, switches, cabling, cameras, and DVR systems.
• Conduct site surveys and assist with new market installations.
• Collaborate with customers, vendors, and internal teams to resolve technical concerns.
• Manage equipment inventory, warranty claims, and asset tracking.
• Travel within the service area to support installations, upgrades, and projects.

Skills

Networking

PC hardware

Cabling

Customer service

Communication

Certifications

Independent work

Job description

Five Star Food Service is seeking a motivated and technically skilled Field IT Operations Technician to support the installation, maintenance, and ongoing operation of Micro Market technology throughout the Savannah service area. In this hands-on role, you will troubleshoot hardware, network, connectivity, surveillance, and inventory management systems that help keep customer locations operating efficiently. Working closely with customers, vendors, operations teams, and Corporate IT, you will ensure technology solutions remain reliable while delivering exceptional customer service. This position is ideal for a self-starter who enjoys problem-solving, managing multiple priorities, and working independently in a fast-paced environment.

What Five Star Has to Offer

• 401(k) retirement savings plan with company match.
• Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
• Voluntary FSA, life insurance, and short/long-term disability options.
• Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.
• Opportunities for advancement.

Key Responsibilities

• Install, support, and maintain Micro Market technology and equipment.
• Troubleshoot network, hardware, connectivity, and handheld device issues.
• Monitor system performance and complete service calls and repairs.
• Install and maintain routers, switches, cabling, cameras, and DVR systems.
• Conduct site surveys and assist with new market installations.
• Collaborate with customers, vendors, and internal teams to resolve technical concerns.
• Manage equipment inventory, warranty claims, and asset tracking.
• Travel within the service area to support installations, upgrades, and projects.

Required Qualifications

• Strong networking and connectivity troubleshooting skills.
• Experience diagnosing and repairing PC hardware and peripherals.
• Knowledge of Cat5, Cat6, and BNC cabling.
• Strong communication, customer service, and organizational skills.
• Ability to work independently and manage multiple priorities.
• CompTIA A+, Network+, MCP, or similar technical certifications preferred.
• Ability to lift 35+ pounds and perform installation-related physical tasks.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Location - GA, Tucker - GA - 4919 North Royal Atlanta Dr