Field IT Engineer - Infra Reliability & MOC (75% Travel)

Amazon Inc.; Seffner (FL); Presencial; USD 42.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching

Paid time off

Parental leave

Descripción de la vacante

Amazon.com Services LLC in Florida seeks a Field Engineer to support Infrastructure Reliability Programs at fulfillment centers, deploying and migrating network infrastructure and ensuring secure operations. You will collaborate with Operations, RME, and regional engineering to execute projects, troubleshoot hardware, and follow SOPs.

This role requires travel up to 75% during peak program periods. Experience with Windows Server, networking, and IT service delivery is expected, and a bachelor’s

Formación

• 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
• 2+ years of troubleshooting in a multi-user high availability environment experience
• 2+ years of PC repair, troubleshooting, deployment and liquidation experience
• 1+ years of IT client, server, and network service delivery experience
• 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
• 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• 2+ years of supporting and maintaining a corporate network environment experience
• Experience in networking

Responsabilidades

• Execute network infrastructure installations, configurations, and migrations across fulfillment center environments
• Perform hands-on troubleshooting and resolution of network hardware and connectivity issues
• Support site infrastructure assessments, site walks, and readiness reviews
• Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution
• Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes
• Document project progress, site conditions, and technical findings accurately and in a timely manner
• Support the commissioning and decommissioning of network equipment as part of site lifecycle activities
• Participate in change management processes, including MCM creation, review, and execution
• Travel to fulfillment center sites as required to support project timelines and deliverables
• Adhere to all safety protocols and Amazon operational standards while working in warehouse environments

Conocimientos

Windows Server

Networking fundamentals

Troubleshooting

PC repair

IT service delivery

OS support

Cross-OS support

Educación

Bachelor's degree

Descripción del empleo

Amazon.com Services LLC in Florida seeks a Field Engineer to support Infrastructure Reliability Programs at fulfillment centers, deploying and migrating network infrastructure and ensuring secure operations. You will collaborate with Operations, RME, and regional engineering to execute projects, troubleshoot hardware, and follow SOPs.

This role requires travel up to 75% during peak program periods. Experience with Windows Server, networking, and IT service delivery is expected, and a bachelor’s