Field Inventory Tech – 75% Travel, VMI

CSS; Grafton (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

CSS in Grafton, MA seeks an Outside Sales Support specialist to interface with customers, coordinate with OSR, and manage on-site inventory. You will assist with orders, provide daily reporting, and maintain VMI data, while building strong customer relationships.

This role requires up to 100% travel, lifting up to 50 pounds, and strong communication skills. A proactive, team-oriented mindset is essential for success in a fast-paced environment.

Qualifications

• Customer-focused professional with ability to handle multiple tasks.
• High school diploma or equivalent required; driving license preferred.
• Experience handling customer inquiries and resolving issues.
• Ability to use basic hand tools and operate equipment safely.
• Proficient in MS Office and data entry for reporting.

Responsibilities

• Interface with customers to evaluate needs and relay to OSR.
• Maintain on-site daily product reporting and supply chain controls.
• Source, upsell, and build relationships with customers.
• Provide daily support for OSR's sales efforts and account maintenance.
• Ensure accurate inventory counts and communicate with warehouse.
• Assist with on-site product location and identification.
• Enter, review, and release orders to support e-commerce.
• Communicate changes or shortages to customers and branch management.
• Maintain eStock/eCrib VMI labels and inventory levels.
• Deliver presentations on WESCO LEAN value, including VMI concepts.
• Review and release customer orders; report daily status; maintain barcodes.

Skills

Customer service

Multi-tasking

Communication skills

Teamwork

Education

High School Diploma

Tools

Forklift

Microsoft Office

Hand tools

Job description

CSS in Grafton, MA seeks an Outside Sales Support specialist to interface with customers, coordinate with OSR, and manage on-site inventory. You will assist with orders, provide daily reporting, and maintain VMI data, while building strong customer relationships.

This role requires up to 100% travel, lifting up to 50 pounds, and strong communication skills. A proactive, team-oriented mindset is essential for success in a fast-paced environment.