Field Installation & Training Technician (Travel)

Wildeck, Inc; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Wildeck is seeking an Installation and Service Technician to work with our nationwide network of contractors, traveling to job sites to oversee installations, train new crews, and troubleshoot equipment. The role emphasizes hands-on problem solving, safety, and providing clear, timely solutions.

Ideal candidates have 3+ years of relevant experience with mechanical/electrical systems, and a degree in electronics/hydraulics/mechanical tech or Industrial Maintenance certification.

Qualifications

• Associates or Bachelors Degree in electronic, hydraulic, or mechanical technology or related field.
• Certificate or degree in Industrial Maintenance is a plus.
• Three or more years related experience including hands-on work with mechanical components such as frequency inverters/drives, PLC/HMI, and safety controllers.

Responsibilities

• Travels to various customer locations throughout North America to oversee installation, conduct training and certify contractors, and ensure that operations are safe, and installations are OTAC.
• Works with the product in a hands-on approach to assist with installation and issues via phone or on-site.
• Ensures a safe working environment during installation, start-up, and servicing.
• Conducts post-success review and provides feedback to engineering, sales, and operations.
• Works with customers on post-sale support issues to determine best solution and lowest cost for Wildeck.
• Determines the Root Cause of post-sale issues and recommends preventive measures.

Skills

Problem solving

Communication

Training others

Customer service

Education

Associate/Bachelor in electronics/hydraulics/mechanical tech

Industrial Maintenance certificate

Tools

MS Office Suite

Smartsheet

Project management software

ERP software

Job description

Wildeck is seeking an Installation and Service Technician to work with our nationwide network of contractors, traveling to job sites to oversee installations, train new crews, and troubleshoot equipment. The role emphasizes hands-on problem solving, safety, and providing clear, timely solutions.

Ideal candidates have 3+ years of relevant experience with mechanical/electrical systems, and a degree in electronics/hydraulics/mechanical tech or Industrial Maintenance certification.