Field Installation Technician (low voltage)

Grahamjobs; Philadelphia (Philadelphia County); On-site; USD 80,231,000 - 97,424,000; Full time

Job summary

Graham Personnel Services seeks a Field Installation Technician to install, configure, troubleshoot, and support POS systems and related networked equipment for diverse customer sites nationwide. The role is hands-on, requires customer interaction, and involves substantial travel.

The ideal candidate has 2–3 years of field service experience and strong problem-solving skills. Travel approximately 90% with overnight stays often required; healthcare environments experience is a plus, and a valid

Qualifications

• High school diploma or GED required.
• 2-3 years of field service experience with mechanical, electronic, networking, or technology equipment.
• Experience in healthcare environments preferred.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Experience with Zebra printers or healthcare printing solutions preferred.
• Familiarity with network-connected devices and basic networking equipment.
• Valid driver's license with a clean driving record.

Responsibilities

• Install, configure, test, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related equipment.
• Install, terminate, label, and test Cat5e, Cat6, and fiber-optic cabling to industry standards.
• Conduct site surveys and identify equipment, cabling, connectivity, and installation requirements.
• Read and interpret blueprints, floor plans, wiring diagrams, and technical documentation.
• Troubleshoot hardware, networking, connectivity, and installation issues in the field.
• Service Zebra thermal/barcode printers and network-connected printing equipment, including healthcare printing solutions.
• Work closely with Project Managers, customers, and other technicians to complete projects safely, accurately, and on schedule.
• Maintain accurate installation, service, inventory, and project documentation.
• Maintain company tools, equipment, and vehicles.
• Deliver professional, responsive customer service and represent DecisionPoint Technologies positively at customer locations.
• Follow applicable safety, security, HIPAA, and customer-specific requirements.

Skills

Field service

Install & troubleshoot

Network setup

Cat5e/Cat6 cabling

Fiber optic cabling

Zebra printers

Reading blueprints

Customer service

Valid driver's license

Education

High school diploma or GED

Tools

Zebra printers

Networking equipment

Cat5e/Cat6 cabling

Fiber-optic cabling

Job description

Field Installation Technician

Philadelphia, PA 90% Travel $28-$34 hourly (Direct Hire)

Job Summary

Graham Personnel Services is seeking a skilled Field Installation Technician to install, configure, troubleshoot, and support POS systems, networking equipment, printers, and low-voltage infrastructure at customer locations throughout the Midwest and across the United States. This hands-on, customer-facing position supports retail stores, restaurants, warehouses, distribution centers, and healthcare environments. The ideal candidate is technically capable, dependable, customer-focused, and comfortable working independently in a high-travel environment.

Key Responsibilities

• Install, configure, test, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related equipment.
• Install, terminate, label, and test Cat5e, Cat6, and fiber-optic cabling to industry standards.
• Conduct site surveys and identify equipment, cabling, connectivity, and installation requirements.
• Read and interpret blueprints, floor plans, wiring diagrams, and technical documentation.
• Troubleshoot hardware, networking, connectivity, and installation issues in the field.
• Service Zebra thermal/barcode printers and network-connected printing equipment, including healthcare printing solutions.
• Work closely with Project Managers, customers, and other technicians to complete projects safely, accurately, and on schedule.
• Maintain accurate installation, service, inventory, and project documentation.
• Maintain company tools, equipment, and vehicles.
• Deliver professional, responsive customer service and represent DecisionPoint Technologies positively at customer locations.
• Follow applicable safety, security, HIPAA, and customer-specific requirements.

Qualifications & Skills

• High school diploma or GED required.
• 2-3 years of field service experience with mechanical, electronic, networking, or technology equipment.
• Experience in healthcare environments such as hospitals, clinics, or laboratories preferred.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Experience with Zebra thermal/barcode printers or healthcare printing solutions preferred.
• Familiarity with network-connected devices and basic networking equipment.
• Ability to read technical documentation, wiring diagrams, and floor plans.
• Strong communication, customer service, documentation, organizational, and time-management skills.
• Ability to work independently and manage multiple service calls or projects.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Networking, printer repair, cabling, or field-service certifications are a plus.
• Valid driver's license with a clean driving record.

Travel & Schedule

Approximately 90% travel throughout the Midwest and other U.S. regions.

Overnight travel is required.

Occasional weekend work may be necessary based on customer schedules and project requirements.

Must be comfortable working in a variety of customer environments and traveling extensively.

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