Field Installation Technician I — On-Site Internet Installations

Nextlink Internet; Shreveport (LA); On-site; USD 40,000 - 56,000; Full time

Job summary

Nextlink Internet is hiring a Field Installation Technician 1 in Shreveport, LA. You will perform on-site installations, surveys, and troubleshooting to ensure reliable internet service for residential and business customers.

This role requires climbing, lifting, and working outdoors in varying weather conditions. The position emphasizes customer service, safe work practices, and the ability to configure routers and network devices.

Qualifications

• Excellent customer service skills and ability to troubleshoot on-site.
• Ability to work independently and manage multiple tasks.
• Must pass a drug screening and criminal background check.
• Physical ability to perform field work including climbing and lifting up to 60+ pounds.

Responsibilities

• Conduct site surveys to assess serviceability at potential customer locations.
• Diagnose and restore service during on-site service calls.
• Install internet service equipment and mount equipment as required.
• Configure routers and customer devices for access to internet services.
• Perform scheduled maintenance and upgrade activities as needed.

Skills

Customer service

Technical ability

Professionalism

Self-motivation

Education

High school diploma or GED

Job description

Nextlink Internet is hiring a Field Installation Technician 1 in Shreveport, LA. You will perform on-site installations, surveys, and troubleshooting to ensure reliable internet service for residential and business customers.

This role requires climbing, lifting, and working outdoors in varying weather conditions. The position emphasizes customer service, safe work practices, and the ability to configure routers and network devices.